• Independent multi-sector recruitment specialist


Customer Service Rental Controller

Major Recruitment are currently recruiting for a permanent Customer Service Rental Controller for their client who is a well established group of companies specialising in the supply of commercial assets.

Hours of work – 8.30-5.30pm M-F

Location – Exeter

Benefits of working for the company include:

  • 24 days holiday + 8 BH
  • Accrual of service entitlement
  • Long Service awards
  • Free parking at every depot
  • Allocation of a turkey at Christmas
  • In house well-being service
  • Employer supported volunteering days
  • Optional purchase schemes (Annual leave, dental, Medical & Life assurance
  • Annual flu vaccinations/vouchers
  • Eye test contribution
  • Life Assurance x2 Annual salary
  • Cycle to work scheme
  • Contractual discretionary sick pay
  • Family-friendly & work-life balance policies
  • Real living wage employer
  • Company pension scheme
  • Internal promotion pathways
  • Dress down Fridays
  • Birthday holiday
  • BI-Annual group sales person awards
  • Refer a friend scheme
  • Annual recognition incentive bonus payments (subject to role & business)


You will be responsible for providing a high-quality truck and trailer rental service to businesses in a designated area by the effective management of fleet operations and administration at the branch. The job holder will be responsible for ensuring that the condition of the hire fleet is maintained to required quality standards.


  • Regularly reviewing the physical appearance of the hire fleet and identifying cleaning, repair and maintenance requirements to ensure that the fleet always remains fit for hire and in all respects i.e., roadworthy, taxed and tested, compliant with all applicable legislation, clean and damage free
  • Ensuring that accurate and detailed “check out” and “check in” inspections are conducted on all vehicles leaving for, or returning from, hire or another branch to ensure that responsibility for damage can be finitely determined
  • Notifying customers immediately damage has been identified and obtaining re-charge authorisation from the customer in the form of a customer purchase order or other appropriate written authority
  • Liaising with Head Office Engineering, Fleet Quality Services and Fleet Services departments to evaluate the best course of action to effect estimates and repairs to minimise vehicle down time
  • Ensuring that customer recharge invoices are completed accurately and properly, carrying full customer invoicing authorisation and that recharge enquiries from Head Office departments receive a prompt response from the branch
  • Ensuring that a timely response is given to customer and internal queries and effectively communicating customer correspondence and queries to other departments as appropriate
  • Informing the hirer in a timely manner of maintenance requirements, recall notices and MOT test dates etc for the vehicles on hire
  • At all times, the job holder must be aware of the cash flow requirements of the Company and only call out repair agents in accordance with maintenance guidelines
  • Any other duties as directed by the General Manager, Branch Sales Manager, Regional Manager or Managing Director

The working environment is typical of the transport industry and the job requires both indoor and outdoor working

Experience required:

  • The job holder must hold a full, valid UK driving licence
  • Experience in a customer service or similar industry
  • Good computer skills and confident in the use of Microsoft Office applications including Word, Excel and Outlook
  • Good written and verbal communication skills
  • Knowledge of asset rental, transport and distribution would be advantageous
  • The ability to perform routine cleaning and maintenance and to fully inspect trucks and trailers, as required

If you are interested in this role, please apply to this job ad today!

For any further queries, call Priya on 07976958028


Hearing Aid Dispenser

Hearing Aid Dispenser


£34,000 – £35,000

Uncapped commission: up to £85,000+ (OTE)

+ Exclusive benefits package / Company Car

Monthly, Quarterly & Annually commission

90-minute assessment times

Job ID: 210922-2345

Major Recruitment is working with one of the UK’s leading expert providers of private hearing healthcare, providing life changing hearing healthcare. This is a fantastic chance to join a growing business with true pedigree within the hear care market and a fantastic working culture.

The Hearing Aid Dispenser team benefit enormously from having more time with each patient as well as receiving support and guidance that will help maximise the customer experience, making the end dispense easy and natural.

Be part of a wider team where you can benchmark your performance against others whilst enjoying the sharing of good practice techniques, overcoming day-to-day obstacles, as well as the usual internal friendly competition that keeps the role fresh and exciting.

It is often said that being part of the company team feels like working with family and friends, as they pride themselves on having a down to earth, supportive culture. They truly care about each and every member of their team and embrace 4 core values; we are team players, we create trust, we apply a can-do attitude, and we create innovative solutions.

Key Advantages

  • £34,000 – £35,000 + exclusive benefits
  • Uncapped commission Scheme – £85,000 + ‘On Target Earnings’
  • 90-minute full hearing assessment times
  • Monthly/Quarterly/Annual Bonuses
  • Company Car (Ability to use own vehicle if preferred)
  • No weekends required
  • Continuous advances in technology with all the latest high spec equipment
  • Offering services including; Free Hearing Tests / Hearing Aids / Tinnitus Management / Hearing Protection / Ear Wax Removal / Home Visits
  • The client offers a range of roles including; branch, clinic and field based positions
  • Working with a team of experienced professionals who arrange weekly huddles to help support team members and to work together
  • Working with an Award Winning employer who invests in their people offering a variety of bespoke career progression opportunities
  • Regular internal and external training arranged offering a bespoke training and a dedicated Professional Services Support Team

Details and requirements

  • Full and part time considered (3 – 5 days a week; no weekends)
  • Working hours (9:00am – 17:00pm)
  • Ability to work with others as well as autonomously is essential
  • Qualified Audiologist/Hearing Aid Dispenser (Essential)
  • Eligible to work in the UK
  • HCPC registered (Preferred)
  • Full UK driving license

Salary and benefits

  • £34,000 – £35,00 basic salary + exclusive benefits
  • Uncapped commission Scheme – £85,000 + ‘On Target Earnings’
  • Benefits included: Company Car / professional fees / pension / quarterly bonus structure / staff discounts + More
  • 25 days holiday + 8 BH (33 in total)

If you would like to enquire about this role and/or to have a confidential chat, please do not hesitate to email, call, text or send your CV to the contact details below.

Email: lukeshearstone@major-recruitment.com Call/Text: 07881287964