Motor trade Service Advisor

We are currently recruiting for an Experienced Service Advisor for our clients Main Dealership based in the Lakeside area of Essex.

You must hold a full uk driving licence for this role

Job responsibilities:

Welcoming customers and explaining the services that the car dealership offers them
Listening and documenting customers’ car problems and passing the information to the mechanics
Consulting with mechanics about repairs and possible alternatives to expensive work
Answering questions about service outcomes (after consulting with the mechanic if necessary)
Liaising with customers and mechanics to schedule car check-ups and service appointments
Advising customers about warranty protections and potential cost savings
Estimating car repair costs and the time it will take for repairs to be completed
Resolving possible customer complaints after repair services are offered

Basic Salary:
£25,000-£26,000 Per Annum depending on experience with a £30,000 plus ote uncapped
Working Hours:

Monday – Friday 8am – 6pm
Saturdays: 8am – 2pm on a team rota

Send over your cv and lets have a chat