• Independent multi-sector recruitment specialist

Halesowen

Sales Administrator

Major Recruitment Oldbury are delighted to be recruiting for a national organisation with office located on the outskirts of Halesowen who are seeking a Sales Administrator to start immediately.

Please note that this role is based at the offices near Halesowen and IS NOT a remote or hybrid role.

Duties and tasks will include:

  • Process orders via email or phone
  • Check data accuracy in orders and invoices and confirm back to customer or supplier
  • Contact clients to obtain missing information or answer queries
  • Liaise with the Logistics/Warehouse department to ensure timely deliveries
  • Maintain and update sales and customer records
  • Develop daily sales reports
  • Assist account managers in analysing data to improve customer experience
  • Assist account managers in chasing suppliers for outstanding orders and updating system accordingly
  • Communicate important feedback from customers internally
  • Stay up-to-date with new products and features
  • Quote and process single customer enquiries (typically Proforma) Assist account managers with Key Accounts to produce ad-hoc customer reports and review/track closed order report Raise credit notes/return parts as necessary
  • Administrative task e.g. POD’s, Account queries, OQC returns, recycle report
  • Cover for colleagues as and when necessary

Candidates welcomt to apply for the role will have the following:

  • Good Microsoft Package ability
  • Clear telephone voice
  • Focus on providing excellent customer service
  • Good communication skills
  • Work with sales team to achieve on time deliveries to our customers
  • Excellent time-keeping and attendance track record

Hours of work are (these are non negotiable, so please only apply if you can work these hours)

Monday – Thursday 8.00 am – 16.45 pm (1 hour for lunch)

Friday 8.00am – 16.30 pm (1 hour for lunch)

Parking is available