Major Recruitment Oldbury are delighted to be recruiting for a national organisation with office located on the outskirts of Halesowen who are seeking a Sales Administrator to start immediately.
Please note that this role is based at the offices near Halesowen and IS NOT a remote or hybrid role.
Duties and tasks will include:
- Process orders via email or phone
- Check data accuracy in orders and invoices and confirm back to customer or supplier
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics/Warehouse department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop daily sales reports
- Assist account managers in analysing data to improve customer experience
- Assist account managers in chasing suppliers for outstanding orders and updating system accordingly
- Communicate important feedback from customers internally
- Stay up-to-date with new products and features
- Quote and process single customer enquiries (typically Proforma) Assist account managers with Key Accounts to produce ad-hoc customer reports and review/track closed order report Raise credit notes/return parts as necessary
- Administrative task e.g. POD’s, Account queries, OQC returns, recycle report
- Cover for colleagues as and when necessary
Candidates welcomt to apply for the role will have the following:
- Good Microsoft Package ability
- Clear telephone voice
- Focus on providing excellent customer service
- Good communication skills
- Work with sales team to achieve on time deliveries to our customers
- Excellent time-keeping and attendance track record
Hours of work are (these are non negotiable, so please only apply if you can work these hours)
Monday – Thursday 8.00 am – 16.45 pm (1 hour for lunch)
Friday 8.00am – 16.30 pm (1 hour for lunch)
Parking is available
