• Independent multi-sector recruitment specialist

Major Commercial

Customer Service/Technical Support – French Speaking

Customer Service/Technical Support (Spanish, French and Romanian Speakers)

Newark – Hybrid/remote working

Full Time – Permanent

£22,000 which will increase to £23,000 after passing probation period

Are you looking for your first step into a hybrid Customer Service role?

Do you want to work for an expanding company?

Would you like to feel part of a warm and friendly team?

Our client who the one of the UK’s leading technology providers of specialist equipment. They have over 30 year’s experience working with some of the top brands out there in their industry. They have a huge product range, available online or on the phone. Their clients’ needs range from large technology refreshes to small ad-hoc requirements. They are looking to add to their successful First Line Incident Management Team with someone who is hard working, eager to learn and passionate.

What you will be doing:

  • Providing 1st line technical support for a range of clients
  • Logging all incidents on relevant CRM and software systems
  • Diagnosing technical faults and providing over the phone solutions
  • Escalating technical queries to 2nd line support
  • Providing excellent levels of customer service and support
  • Monitor group emails, ensuring all queries received a response.

Skills / Experience needed:

  • Clear telephone manner
  • Driven to deliver high levels of Customer Service
  • Problem solving and keen attention to detail
  • Flexible approach to working hours
  • Experience of working within a Technical Help Desk / Service Desk environment would be an advantage, but full training will be given.

Benefits:

  • 40 hrs a week, across 5 x 8hr shifts. Shift pattern is 06:00-22:00 Monday-Sunday. Weekend work is only 1 weekend shift every 3 weeks.
  • The rota is scheduled 4-6 weeks in advance, and it tends to be 1 week of early starts, couple of weeks of mid-shifts, the 1 week of lates, per month.
  • Hybrid working availableSalary: £22,000 a year going up to £23,000 after probation (£22,500 from the start if you speak 2 languages)
  • Full training given
  • Progression opportunities

This role can be remote working if you live outside of the area.

“Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities”

Customer Service/Technical Support – Spanish Speaking

Customer Service/Technical Support (Spanish, French and Romanian Speakers)

Newark – Hybrid/remote working

Full Time – Permanent

£22,000 which will increase to £23,000 after passing probation period

Are you looking for your first step into a hybrid Customer Service role?

Do you want to work for an expanding company?

Would you like to feel part of a warm and friendly team?

Our client who the one of the UK’s leading technology providers of specialist equipment. They have over 30 year’s experience working with some of the top brands out there in their industry. They have a huge product range, available online or on the phone. Their clients’ needs range from large technology refreshes to small ad-hoc requirements. They are looking to add to their successful First Line Incident Management Team with someone who is hard working, eager to learn and passionate.

What you will be doing:

  • Providing 1st line technical support for a range of clients
  • Logging all incidents on relevant CRM and software systems
  • Diagnosing technical faults and providing over the phone solutions
  • Escalating technical queries to 2nd line support
  • Providing excellent levels of customer service and support
  • Monitor group emails, ensuring all queries received a response.

Skills / Experience needed:

  • Clear telephone manner
  • Driven to deliver high levels of Customer Service
  • Problem solving and keen attention to detail
  • Flexible approach to working hours
  • Experience of working within a Technical Help Desk / Service Desk environment would be an advantage, but full training will be given.

Benefits:

  • 40 hrs a week, across 5 x 8hr shifts. Shift pattern is 06:00-22:00 Monday-Sunday. Weekend work is only 1 weekend shift every 3 weeks.
  • The rota is scheduled 4-6 weeks in advance, and it tends to be 1 week of early starts, couple of weeks of mid-shifts, the 1 week of lates, per month.
  • Hybrid working available
  • Salary: £22,000 a year going up to £23,000 after probation (£22,500 from the start if you speak 2 languages)
  • Full training given
  • Progression opportunities

This role can be remote working if you live outside of the area.

“Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities”

Purchase Ledger Assistant

Purchase Ledger Assistant

Stockton

Full Time (8:30am-5:30pm) office working

Permanent

£19,000-£21,000

Purpose of Job – Assist with the day-to-day functions of the Purchase Ledger Department.

Key Features

  • The job holder reports to the Purchase Ledger Manager on all personnel issues
  • Input purchase ledger invoices, credit notes, debit notes etc onto the computer system
  • Match supplier invoices to purchase orders and delivery notes
  • Approve for payment authorised invoices, credit notes, debit notes etc
  • Reconciliations of supplier’s balances with suppliers’ statements
  • Weekly payment runs. Individual payments as required
  • Ensure that the supplier queries are progressed to resolution on a timely basis
  • All aspects of supplier liaison including any query letters to be sent to suppliers
  • Set up new accounts and amend existing accounts on the Purchase ledger
  • General Administration duties to include filing and sending emails
  • Generally, assist and support the ‘Accounts Team’ as required with commercial, accounting and administration matters
  • Any other duties as required by the Purchase Ledger Team and the Accounts Team

Skills, Knowledge and Experience

  • Effective communicator to both internal and external stakeholders with the ability to build relationships with key personnel within other group functions
  • A strong track record of purchase ledger in a fast-paced, high-volume environment
  • Professional and well organised
  • Good attention to detail
  • AAT qualified or part qualified or several years of experience within a busy purchase ledger department
  • Capable of prioritising and delegating work to team members

Our client has a family friendly feel, with some excellent company benefits on offer. See below for more detail:

The company boasts a long list of incredible benefits which include –

  • 24 Days holiday + 8 Bank Holidays
  • Long Service Awards
  • Real living Wage employer
  • In house well-being service
  • Internal Promotion Pathways
  • Birthday Holiday
  • Refer a friend scheme
  • Free turkey at Christmas!

And MANY MORE!

MORE ABOUT THE COMPANY ITSELF….

Our client is a group of companies specializing in the supply of commercial assets. The group has grown from a core truck and trailer rental product to cover nine distinct asset groups. (anything from Truck & Trailers, Vans, Sweepers, Buses, Material Handling etc). They have developed on the back end of their innovation and made a commitment to service excellence.

Founded in 1935, they have grown to work throughout the UK and Europe, and are utilized by the largest corporates through SME’s who work in logistics, retail, transportation, food production, pharmaceuticals and many other sectors.

Our client is looking to conduct interviews as early as this week & next with the view for the right candidate to then start as soon as possible.

Please contact Zoe Bellenger on Zoebellenger@major-recruitment.com for a confidential chat.

Temporary Finance Assistant

Finance Assistant

£10.00-£14.00 p/h / can base it off salary

Temporary – on going / possible temp to perm

Nottingham – West Bridgford area

Full Time – 9am-5:30pm

Key Responsibilities:

Sales Ledger

  • Creating and issuing, renewal quotations and sales invoices to customer
  • Maintaining and updating customer information and files
  • Calculating costs and creating payment schedules for customers

Credit control

  • Monitoring of outstanding debts
  • Contacting customers to obtain expected payment dates

Purchase ledger

  • Entering purchase invoices on to SAGE
  • Paying suppliers
  • Reconciliation of company credit cards and bank accounts
  • Evaulating current and new suppliers following the company’s Supplier Management process/procedures

Assist with ad-hoc financial information and analysis as required
Assist the Admin team when required

Other Responsibilities

  • Keeping up to date and compliant with all relevant legislation and Company policies and procedures, with particular attention to the requirements of ‘Information Security’ and ‘Quality’ practice
  • Any other duties as reasonably requested from time to time

Skills & Experience

  • Ideally qualified or working towards AAT Level 2 or 3
  • Proven experience working within a finance role of a similar level
  • Experience using SAGE 50
  • Proficient in Excel
  • Excellent communication skills
  • An enthusiastic team player with the ability to foster good working relationships
  • Excellent customer service skills
  • Strong attention to detail
  • Drive, self-motivation and ability to work well using own initiative
  • Commercial awareness and business acumen
  • A flexible approach to work

There will be a 1 stage informal interview with the hope for that person to then start as soon as possible. Please contact Zoe Bellenger for more information.

Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.

Temporary Finance Assistant

Finance Assistant

£10.00-£14.00 p/h / can base it off salary

Temporary – on going / possible temp to perm

Nottingham – West Bridgford area

Full Time – 9am-5:30pm

Key Responsibilities:

Sales Ledger

  • Creating and issuing, renewal quotations and sales invoices to customer
  • Maintaining and updating customer information and files
  • Calculating costs and creating payment schedules for customers

Credit control

  • Monitoring of outstanding debts
  • Contacting customers to obtain expected payment dates

Purchase ledger

  • Entering purchase invoices on to SAGE
  • Paying suppliers
  • Reconciliation of company credit cards and bank accounts
  • Evaulating current and new suppliers following the company’s Supplier Management process/procedures

Assist with ad-hoc financial information and analysis as required
Assist the Admin team when required

Other Responsibilities

  • Keeping up to date and compliant with all relevant legislation and Company policies and procedures, with particular attention to the requirements of ‘Information Security’ and ‘Quality’ practice
  • Any other duties as reasonably requested from time to time

Skills & Experience

  • Ideally qualified or working towards AAT Level 2 or 3
  • Proven experience working within a finance role of a similar level
  • Experience using SAGE 50
  • Proficient in Excel
  • Excellent communication skills
  • An enthusiastic team player with the ability to foster good working relationships
  • Excellent customer service skills
  • Strong attention to detail
  • Drive, self-motivation and ability to work well using own initiative
  • Commercial awareness and business acumen
  • A flexible approach to work

There will be a 1 stage informal interview with the hope for that person to then start as soon as possible. Please contact Zoe Bellenger for more information.

Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.

Internal Sales Team Leader (Trade Counter)

Internal Sales Team Leader (Trade Counter)

Leeds (LS11)

£26,500 + Bonus

Permanent – Full Time (Mon-Thurs 7:30am-5pm, Fri 7:30am-4:30pm with 1 in 4 Saturdays 8am-12pm)

Role Overview

You will have the vision and skill to lead the team (up to 5 people) to provide the highest standards of customer care. Process customer orders predominantly received via email and phone. Give knowledgeable advice to customers. Serve customers on the Trade Counter when needed. Make and take telephone calls. Promote promotions. Update customer information in the operating system. Abide by and keep up to date with company processes and polices.

Key attributes needed:

  • Desire and ability to give exceptional service to customers
  • Management skills
  • Attention to detail when processing orders, taking phone orders and in all administrative tasks
  • Understands the Importance to deliver on promises made with urgency and efficiency

Duties within the role:

  • Achieve growth and sales targets by successfully managing the sales team
  • To offer excellent levels of service to the customer and maintain that level across the team
  • Provide effective performance recognition through employee feedback, rewards, and disciplinary action, with the assistance of Human Resources
  • Supporting marketing activities to ensure initiatives are acted upon
  • Proactively improving, increasing, and driving tele-sales function.
  • Proactively ensuring customers are updated with changes affecting their orders and accounts.
  • Work closely with all company departments ensuring all teams work together.
  • Accurately input orders onto the system & Input quotes onto the system and monitor and chase.
  • Actively sell to each customer, promotions, add-ons, and new products
  • Ensure customers are proactively contacted to maximise sales.
  • Contact dormant customers and new prospects to promote the company’s products and services.
  • Maintain accurate records of contacts, changes, unique selling activity etc. regarding customers.
  • Able to give up to date and knowledgeable product advice.
  • Aid Credit Control in managing the status of each account. To liaise with Credit Control to flag any issues.
  • To ensure that any issues with customer accounts are highlighted in a concise and timely manner to enable them to be resolved quickly and correctly and documented against the customer.
  • Large or specialist enquires are flagged to your line manager to ensure that they are priced accordingly to win the business.
  • Any further duties to enable the Company run smoothly and efficiently.

Employment details:

  • Salary up to £26,500
  • Annual bonus
  • 28 days holiday per year including Bank Holidays, plus loyalty scheme. Holiday year January – December, Christmas closure taken from holiday.
  • Work wear provided
  • Progression/development opportunities

Please get in contact with Zoe Bellenger for more information!

“Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities”

Customer Service/Technical Support – Romanian Speaker

Customer Service/Technical Support (Spanish, French and Romanian Speakers)

Newark – Hybrid/remote working

Full Time – Permanent

£20,700

Are you looking for your first step into a hybrid Customer Service role?

Do you want to work for an expanding company?

Would you like to feel part of a warm and friendly team?

Our client who the one of the UK’s leading technology providers of specialist equipment. They have over 30 year’s experience working with some of the top brands out there in their industry. They have a huge product range, available online or on the phone. Their clients’ needs range from large technology refreshes to small ad-hoc requirements. They are looking to add to their successful First Line Incident Management Team with someone who is hard working, eager to learn and passionate.

What you will be doing:

  • Providing 1st line technical support for a range of clients
  • Logging all incidents on relevant CRM and software systems
  • Diagnosing technical faults and providing over the phone solutions
  • Escalating technical queries to 2nd line support
  • Providing excellent levels of customer service and support
  • Monitor group emails, ensuring all queries received a response.

Skills / Experience needed:

  • Clear telephone manner
  • Driven to deliver high levels of Customer Service
  • Problem solving and keen attention to detail
  • Flexible approach to working hours
  • Experience of working within a Technical Help Desk / Service Desk environment would be an advantage, but full training will be given.

Benefits:

  • 40 hrs a week, across 5 x 8hr shifts. Shift pattern is 06:00-22:00 Monday-Sunday. Weekend work is only 1 weekend shift every 3 weeks.
  • The rota is scheduled 4-6 weeks in advance, and it tends to be 1 week of early starts, couple of weeks of mid-shifts, the 1 week of lates, per month.
  • Hybrid working available
  • Salary: £20,700 per year
  • Full training given
  • Progression opportunities

This role can be remote working if you live outside of the area.

“Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities”

Customer Service/Technical Support – French Speaking

Customer Service/Technical Support (Spanish, French and Romanian Speakers)

Newark – Hybrid/remote working

Full Time – Permanent

£20,700

Are you looking for your first step into a hybrid Customer Service role?

Do you want to work for an expanding company?

Would you like to feel part of a warm and friendly team?

Our client who the one of the UK’s leading technology providers of specialist equipment. They have over 30 year’s experience working with some of the top brands out there in their industry. They have a huge product range, available online or on the phone. Their clients’ needs range from large technology refreshes to small ad-hoc requirements. They are looking to add to their successful First Line Incident Management Team with someone who is hard working, eager to learn and passionate.

What you will be doing:

  • Providing 1st line technical support for a range of clients
  • Logging all incidents on relevant CRM and software systems
  • Diagnosing technical faults and providing over the phone solutions
  • Escalating technical queries to 2nd line support
  • Providing excellent levels of customer service and support
  • Monitor group emails, ensuring all queries received a response.

Skills / Experience needed:

  • Clear telephone manner
  • Driven to deliver high levels of Customer Service
  • Problem solving and keen attention to detail
  • Flexible approach to working hours
  • Experience of working within a Technical Help Desk / Service Desk environment would be an advantage, but full training will be given.

Benefits:

  • 40 hrs a week, across 5 x 8hr shifts. Shift pattern is 06:00-22:00 Monday-Sunday. Weekend work is only 1 weekend shift every 3 weeks.
  • The rota is scheduled 4-6 weeks in advance, and it tends to be 1 week of early starts, couple of weeks of mid-shifts, the 1 week of lates, per month.
  • Hybrid working available
  • Salary: £20,700 per year
  • Full training given
  • Progression opportunities

This role can be remote working if you live outside of the area.

“Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities”

Customer Service/Technical Support – Spanish Speaking

Customer Service/Technical Support (Spanish, French and Romanian Speakers)

Newark – Hybrid/remote working

Full Time – Permanent

£20,700

Are you looking for your first step into a hybrid Customer Service role?

Do you want to work for an expanding company?

Would you like to feel part of a warm and friendly team?

Our client who the one of the UK’s leading technology providers of specialist equipment. They have over 30 year’s experience working with some of the top brands out there in their industry. They have a huge product range, available online or on the phone. Their clients’ needs range from large technology refreshes to small ad-hoc requirements. They are looking to add to their successful First Line Incident Management Team with someone who is hard working, eager to learn and passionate.

What you will be doing:

  • Providing 1st line technical support for a range of clients
  • Logging all incidents on relevant CRM and software systems
  • Diagnosing technical faults and providing over the phone solutions
  • Escalating technical queries to 2nd line support
  • Providing excellent levels of customer service and support
  • Monitor group emails, ensuring all queries received a response.

Skills / Experience needed:

  • Clear telephone manner
  • Driven to deliver high levels of Customer Service
  • Problem solving and keen attention to detail
  • Flexible approach to working hours
  • Experience of working within a Technical Help Desk / Service Desk environment would be an advantage, but full training will be given.

Benefits:

  • 40 hrs a week, across 5 x 8hr shifts. Shift pattern is 06:00-22:00 Monday-Sunday. Weekend work is only 1 weekend shift every 3 weeks.
  • The rota is scheduled 4-6 weeks in advance, and it tends to be 1 week of early starts, couple of weeks of mid-shifts, the 1 week of lates, per month.
  • Hybrid working available
  • Salary: £20,700 per year
  • Full training given
  • Progression opportunities

This role can be remote working if you live outside of the area.

“Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities”

Depot Manager

Depot Manager

Hinckley – Leicestershire

Permanent – Full Time (42hrs per week Mon-Fri days)

Up to £50,000 & Company Car

Are you an experience Depot / Branch Manager?

Do you have any people management experience, where you love to develop and motivate your team?

Do you want to work for a rapidly growing family feel business? If YES, see below!

Our client is a family orientated business, and they take a lot of pride in the positive working environment they share with their employees across the business. The commitment they show to customer service, maintaining high levels of stock, distributing quality products to site, and investing in their employees has seen them continue to grow and exceed the demands of the industry.

Meaning they are currently looking for an experienced & passionate Depot Manager, you will be given the autonomy to lead and develop the Hinckley site (Warehouse, Transport, Sales, Customer Service), giving the right candidate the opportunity to grow and develop with our organisation.

The successful candidate will ideally possess an extensive knowledge and network of the construction/building materials industry along with the ability to manage high profile customer accounts for both new and existing business. You will also have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity which will enable sales target achievement.

The Individual

  • Proven branch management experience
  • The ability to develop and motivate those around you
  • Results driven and customer focused
  • Ability to make competent decisions within a fast-moving environment
  • Meet and exceed customers’ expectations.
  • A positive ‘can do’ attitude.
  • Promote internal development
  • Maintain staff morale and productivity

Responsibilities

  • Direct all operational aspects including distribution operations, customer service, human resources, administration, and sales
  • To ensure site health and safety practices are current and adhered to by all employees, customers and visitors
  • Manage the depot’s fleet and ensure legal compliance is monitored and maintained.
  • Deliver all aspects of people management
  • Assess local market conditions and identify current and prospective sales opportunities
  • Develop forecasts, financial objectives, and business plans
  • Meet the company’s goals and metrics
  • Manage budget and allocate funds appropriately
  • Bring out the best in the depot personnel by providing training, coaching, development, and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with senior management on effective practices, competitive intelligence, business opportunities and depot needs thus ensuring consistent depot practices
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards and comply with all regulations/applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competing markets and provide reports on market movement and penetration

Benefits

  • Additional leave
  • Company car
  • Company pension
  • Employee discount
  • Free parking / On-site parking
  • Social events for team
  • Referral programme

**1st Stage Interview will be carried out via MS Teams from Late Nov to Early December**

Please contact Zoe Bellenger for more information!

Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.