Internal Sales Coorindator

Internal Sales Coordinator

Major Recruitment Oldbury are delighted to be recruiting for a national organisation, located on the outskirts of Halesowen who are seeking an Internal Sales Coordinator to start immediately.

Please note this role will be office based and IS NOT a remote working or hybrid role

Duties and tasks will include:

  • Completion of RFQ’s from customers
  • Negotiating with customers regarding pricing/leadtime for orders
  • Processing customer orders
  • Progressing any customer queries regarding outstanding orders
  • Facilitating business reviews with customers
  • Maintain regular customer engagement
  • Ensuring the system is updated using active price management including margins
  • Analysis of customer schedules to ensure stock availability
  • Obtaining up to date forecast information for key customers
  • Monthly sales forecasting analysis on key accounts
  • Creation of commercial invoices and supporting of customer declarations
  • Resolving empty bin queries by liaising with customer & purchasing department
  • Regular reviews of any invoice exceptions
  • Co-ordinate activities with any quality concerns raised by our customers
  • Support and collaborate with AR/AP to resolve invoice discrepancies
  • Liaise with Warehouse operations to ensure timely fulfilment of customer orders
  • Generate customers KPI’s as required

Candidates welcome to apply for the role will ideally have customer service experience within a professional environment and the following:

  • Proficient in oral, written, and mathematical skills
  • Experience of Microsoft Office package including Excel
  • Good time management

Parking available. Hours of work are Monday to Friday 8.30am to 5pm.