We are currently recruiting for our clients Main Dealership for an Automotive Service Advisor based in the area of Hereford.
Experience is essential from ideally an Automotive background.
Appropriate telephone techniques and etiquette.
Safety policies and procedures.
Automotive systems (e.g., understanding of basic vehicle layout, function, and location of parts)
Warranty guidelines and how to accurately apply them to warranty service orders (warranty policies and procedures)
Retail/wholesale standards and adherence to those standards.
A professional appearance and an enthusiastic attitude
Ability to remain positive in stressful situations
Ability to manage own time and workflow
High level of telephone contact, including handling multiple phone calls
Ability to manage own time and work flow
What the Work Involves
High level of contact with external and internal customers
High level of paperwork.
Attention to detail
Ability to work independently
Work in a busy, active, lively environment
Ability to write clearly and legibly and to listen and document items accurately
Monday – Friday 08.00-18.00
Alternative Saturdays 08.30-12.30
Up to £24,500.00 per year
31 days paid holiday (inc bank holidays) rising by 1 day after each 5 years worked
Free MOT and 50% Discount on Services