• Independent multi-sector recruitment specialist

Customer Service and Sales Advisor

Role Type: Permanent

Location: West Midlands,

Salary From: £21000

Salary To: £22230

Contact Name: Laura Sherlock

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Major Recruitment Oldbury are recruiting for a market leading organisation in the Perry Barr area who have been established for over 100 years, who are seeking a Customer Service and Sales Advisor to join their successful sales team at their Head Office.

***Please note this role is based at the company Head Quarters in Perry Barr and IS NOT a remote working role***

Duties and tasks will include:

* Receiving and processing inbound orders from our thousands of trade customers.
* Understanding and managing various administrative duties that keep company department and wider business running smoothly.
* Demonstrate a growing knowledge of company range, brands, products, and services that keep us ahead of the competition.
* Regularly upselling into house brands and ancillary products whilst keeping customers up to date with all our latest promotions.
* Pro-actively managing an individual customer base and building strong lasting customer relationships by understanding our business needs and theirs.
* Working with the team towards departmental KPI’s whilst also working with your customer base to achieve individual KPI’s.

Candidates welcome to apply for the role will have the following:

* Experienced in customer service or B2B sales roles.
* Self – motivated with a desire to understand our business and develop your skillset.
* Willing to pull together with your colleagues to get the job done.
* Organised and able to juggle multiple responsibilities and objectives.

Hours: Monday to Friday 8:30 am – 5:30 pm
Saturdays 08:30 am -12:30 pm (on a Rota Basis 1 in 3-4 )

Parking is available


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