Customer Service Executive

Benefits – Free Parking, A Wellness & Mental Health Programme, Extra Holidays for Length of Service, Canteen Area, Excellent Working Environment and Supportive Team

Title – Customer Services Executive

Salary – £24,000-£25,000pa DOE

Location – Dinnington

Role – Permanent

Hours – 8.30am-4.30pm Mon-Fri

This is an exciting opportunity for the successful customer services executive to work with a manufacturer who have been established over 60 years and gained a reputation for excellence within that time, with recent growth they are looking to add a new addition to the customer services team where you will be involved in the following:

Dealing with incoming telephone calls
Dealing with live chats
Taking and inputting customer orders
Providing guidance and advice on products whilst delivering excellent customer service
Taking payments over the phone
Dealing with queries and handling customer expectations
Liaising with other departments to deliver exceptional customer experience.

It is expected that the successful customer service executive will have customer service experience, be driven and motivated by offering the highest level of customer satisfaction whilst being a strong team player, and have excellent communication and organisational skills