• Independent multi-sector recruitment specialist

Pre-Review Administrator

Role Type: Permanent

Location: London, Orpington,

Salary From: £20000

Salary To: £25000

Contact Name: Chris Gibson

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Job Title: Administrator – Pre Review Team
Reports To: Pre Review Team Leader
Role Summary: General administration duties relating to the process of gathering Pension information. Dealing with clients and Insurance Companies on the telephone and electronically in a professional manner. Managing and prioritising workload.
We are currently looking to support our client with the following vacancy and can offer a temp to perm package based on the successful completion of a 12 week temp probation period prior to being offered a permanent placement with our client. The office is a great and vibrant place to work and offers many brilliant benefits and incentives to their employees.
Duties and Responsibilities
* Daily management and prioritising of your workloads and diaries.
* Sending request letters to Pension Schemes for a breakdown of information on clients Final Salary, Personal and Workplace Pensions
* Regular chasing of the Pension Schemes to provide the above information either by phone or email.
* Labelling up of the Pension Information once received to determine what is received and what is outstanding and adjusting the relevant chasers.
* Gathering and documenting Workplace and additional Pension Scheme information
* Monitoring of the teams daily emails
* Scanning of the daily post and attaching to clients files
* Liaising with the Review and Quotes & Suits team over outstanding information
* Basic understanding of Complaints
* Comply with all security and confidentiality policies
Skills and Knowledge:
* Good time management skills and ability to multi-task and prioritise work.
* Attention to detail and problem-solving skills
* Good written and verbal communication skills
* General knowledge of pensions
Be able to:
* Use excel spreadsheets
* Use Microsoft Word
* Use Salesforce database
* Use Information Technology
Key Performance Indicators
* Service Standards
* Quality
* Treating Customers Fairly
Offering competitive rates and a quick start if the suitable candidate is found.

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