Housing Support Officer
Permanent
£35,000
North London
Hamilton Woods are currently recruiting for a Housing Support Officer to support tenants maintain their tenancies, on a permanent basis.
Duties and Responsibilities of the Housing Support Officer:
- Deliver a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice.
- Support residents with the completion of welfare and benefit-related documentation.
- Work closely with operational teams and support services regarding tenancy start dates, terminations and transfers.
- Prepare tenancy documentation and resident welcome information.
- Provide relevant arrears and account information to income teams to support debt resolution processes.
- Offer guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters.
- Review support needs and risk assessments to ensure housing management responsibilities are delivered effectively.
Essential Requirements of the Housing Support Officer:
- Enhanced DBS
- Full UK Driving Licence
To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
