IT

IT Business Development Manager

We are seeking an experienced and driven IT Business Development Manager to join a leading wholesale distributor.

This role focuses on identifying, developing, and managing strategic opportunities within the IT reseller and VAR channels to drive growth and market expansion.

You will be responsible for nurturing vendor relationships, identifying new markets, and delivering solutions that enhance customer engagement and increase revenue.

Key Responsibilities:

Market Research & Analysis

  • Conduct market research to identify new business opportunities, trends, and potential clients.
  • Analyse market data to shape strategies addressing competitive pressures and evolving customer needs.
  • Stay informed about emerging technologies and industry developments.

Business Strategy Development

  • Work with senior management to design and implement business development strategies that support overall company goals.
  • Introduce new products and services, including the “Ergo” offering.
  • Develop opportunities within existing brands, such as hardware and fulfilment programmes.

Lead Generation & Pipeline Management

  • Generate leads through networking, cold calling, and attending industry events.
  • Manage the sales pipeline and maintain accurate forecasts.
  • Build relationships with key decision-makers in target businesses.

Relationship Management

  • Establish and maintain strong customer and vendor relationships.
  • Understand client needs and provide tailored solutions.
  • Act as the key contact between customers and internal teams to ensure effective communication and forecasting.

Sales & Negotiation

  • Manage the full sales cycle from prospecting to contract negotiation and closing.
  • Achieve revenue targets and performance KPIs.
  • Negotiate commercial terms that deliver mutual value for both the business and its customers.

Collaboration & Teamwork

  • Partner with marketing, inventory, and back-office teams to align business strategies and improve the customer experience.
  • Provide market feedback and insight to support product development and service enhancements.

Reporting & Performance Tracking

  • Prepare and present regular performance reports, including pipeline updates and revenue projections.
  • Analyse data to assess effectiveness and make informed strategic adjustments.

Qualifications & Skills:

  • Proven experience in business development or sales within the IT reseller or distribution sector.
  • Demonstrable history of achieving or exceeding sales and growth targets.
  • Strong communication, negotiation, and presentation abilities.
  • Strategic thinker with excellent networking and relationship-building skills.
  • Proficiency in Microsoft Office and CRM systems.

Key Competencies:

  • Results-driven and goal-oriented.
  • Self-motivated with strong accountability.
  • Excellent problem-solving and decision-making capabilities.
  • Adaptable and comfortable in a fast-paced, evolving environment.
  • Collaborative team player with a proactive attitude.

INDAC

IT Support Technician

Looking for your next hands-on IT role with variety, ownership, and room to grow?

If you thrive on solving tech issues, enjoy working across multiple sites, and love helping people get the best from their devices and systems – this could be your perfect next step.

We’re looking for someone confident in both 1st and 2nd line support, happy to travel between locations (all within reasonable distance), and keen to get stuck into hardware, networking, and Microsoft 365.

What’s in it for you?

  • £27,000 basic salary + up to £2,000 annual KPI bonus

  • 35-hour work week

  • Hands-on training across systems, security, networking and more

  • The chance to build broad technical skills in a close-knit team

  • A role where no two days are the same – variety is guaranteed!

What you’ll be doing

  • Providing 1st/2nd line support across a busy, multi-site environment.

  • Maintaining and configuring Windows 11 PCs, MacBooks, iPhones, iPads, and more.

  • Supporting end users on Office 365 – including Teams, SharePoint, MFA, Intune.

  • Taking ownership of IT asset management, including deployment, tagging, and documentation.

  • Helping ensure systems are spot on- including scheduled checks and on-site tech support during key events (with time off in lieu for any out-of-hours work).

  • Working closely with external vendors and helping to scope and deliver improvement projects.

What you’ll need

  • Prior experience in a similar 1st/2nd line support role

  • Solid working knowledge of Windows OS, Microsoft 365, basic networking, and mobile device management (MDM).

  • Confidence troubleshooting and communicating with stakeholders across all levels.

  • An organised mindset – you’ll be tracking assets, stock levels, and support requests.

  • A genuine enthusiasm for IT and learning – this team will invest in your development.

Ready to apply?

We get it – your CV might not be totally up to date. Don’t worry. Just send over what you’ve got, or drop us a message with a few lines about your experience and interest in the role.

INDEP