Major Recruitment

Multi-Sector Provider of Bespoke Recruitment Solutions

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Aberdeen

Customer Service Advisor – Aberdeen

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Major Recruitment are looking for Customer Service Advisors to join a car rental company at Aberdeen Airport.

The Role

This role will be a full time role of 48 hours, 7 days a week from Monday to Sunday with 2 days off, to support our customers and its network of branches across the UK.

The role is very varied within a team that is highly motivated to achieve its aims, we are at critical point in growth cycle and are looking for individuals who want to excel in their chosen field all the support that is required for this is on hand provided through training and mentorship.

Main Duties

  • Taking calls from internal and external customers
  • Maintain the Drivalia system with up-to-date hire status
  • Provide Branches with information to enable informative decisions on hiring
  • Handling and forwarding issues to the appropriate team
  • Responsibility for handling vehicle breakdowns during hire
  • Raising charges when required
  • Ordering supplies for branches
  • Reporting significant Issues
  • Ability to work under pressure and in autonomy
  • Any other tasks as required.

Qualifications / Experience

  • The ideal candidate will be confident, organised, analytical and have excellent customer service & communication skills both written and telephony
  • PC literate
  • An interest in or knowledge of cars/vehicles would benefit
  • Fluency in more than one language (in additional to excellent English) would be advantageous

Hours – 48 hours a week, 5 days a week

Salary – £26,500 +

Workshop Technician

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Major Recruitment are currently recruiting for a Workshop Technician, on behalf of a company based in Aberdeen. This position would be on Temp to Perm bases, based in Dyce.

The role:

The function of the Workshop Technician is to assist the Workshop Chargehand with completion of all repair, service and calibration of company owned and customer equipment repairs/refurbishment.

Key Responsibilities:

  • Ensure all HSSEQ rules and regulations are communicated and enforced throughout the Organization. Proactively participate to safety awareness and improvement
  • Represent the Company in a professional manner at all times, both internally and externally. Follow the published processes and comply with all company policies and procedures. Be an ambassador for the businesses in particular ensure that Health & Safety comes first at all times
  • Service, repair, test, and calibration of all equipment
  • Painting, use of abrasive equipment and machines
  • Handling and assembling of new equipment
  • Fault finding and determining proper solutions
  • Provide service and customer support where needed
  • Facility maintenance, ensuring the facility area is always kept tidy and safe
  • Participates in process improvement activities and uses appropriate tools – LEAN events, value stream maps, 6S etc.
  • Reporting safety observations, both negative and positive, via OSHENS

Required Capabilities:

  • Qualified to BTEC or equivalent
  • Good basic educational background, with English and Maths GCSE’s or equivalent as a minimum
  • Experience in a similar role
  • Flexibility to work outside your specific tasks
  • Must be able to provide cover for other team members as and when required
  • Must be flexible to work overtime when required

If this sounds like you, APPLY NOW and our dedicated team will look over all applications and be in touch with you if you look like the ideal candidate.

Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.

INDFS

Part-Time Administrator

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We are currently recruiting for a Part-Time administrator

Duties would include;
– General Administration
– Answering calls and dealing with queries
– Checking through company emails and forwarding to the corrent person
– Formatting Documentation
– Meeting and Greeting people enterning the business

Must be proficient in all word packages and have an administrative background

Please appy online if you would like to be considered for the role.

INDFS

Crewing Coordinator

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Our client based North of the city is currently recruiting for a Crewing Coordinator on a Permanent basis.

Duties will include.

* Ensuring crew certification compliance

* Issuing contracts

* Coordinating the crew change logistics

* Arranging Crew Travel

* Maintaining Crew Matrix and Databases

Previous experience in either Crewing, HR, compliance or a Marine background will be an advantage. IT skills to include Microsoft Word and must have a good working knowledge of Microsoft Excel spreadsheets.

Please apply online or get in touch with Tracey Longthorn (Traceylongthorn@major-recruitment.com) to hear more.

Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.

INDFS

Rental Sales Agent

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Rental Sales Agent

Do you have previous experience within customer service roles? Are you looking for a new challenge?

Our client, a market leading car hire company are looking to recruit a Rental Sales Agent to join their team based in Aberdeen.

As a Rental Sales Agent, you will support company customers and its network of branches across the UK.

Responsibilities of a Rental Sales Agent will include:

  • Taking calls from internal and external customers
  • Maintain the Business system with up-to-date hire status
  • Provide Branches with information to enable informative decisions on hiring
  • Handling and forwarding issues to the appropriate team
  • Responsibility for handling vehicle breakdowns during hire
  • Raising charges when required
  • Ordering supplies for branches
  • Reporting significant Issues
  • Ability to work under pressure and in autonomy.
  • Any other tasks as required.

Skills required as a Rental Sales Agent:

  • The ideal candidate will be confident, organised, analytical and have excellent customer service & communication skills both written and telephony
  • Computer literate
  • An interest in or knowledge of cars/vehicles would benefit
  • Fluency in more than one language (in additional to excellent English) would be advantageous

Major Recruitment are an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward.

INDSA

Warehouse Operative

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Major Recruitment are currently recruiting Warehouse Operatives. As a Warehouse Operative, you would be based in Portlethen, Aberdeen and would be working on a Temporary and Part-Time basis, with shifts scheduled weekly.

Requirements:-

  • Safety Shoes

  • Reliability

  • Own Transport advantageous due to shift times but not essential

  • Early and back shifts available.

If this sounds like you, APPLY NOW and our dedicated team will look over all applications and be in touch with you if you look like the ideal candidate.

Major Recruitment act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.

INDFS