Hyde

Credit Controller

Our client in the Hyde area are looking for a credit controller to join their team.

Main Purpose of the Role:

  • To chase payments of monies owed.
  • To release orders at discretion or upon payment.
  • To open new accounts and amend the customer database.
  • To allocate monies received.
  • To provide cover for Sales Ledger Invoicing.

Main Responsibilities and Duties:

  • Chasing payment of monies owed with reference to age debts and pro forma accounts, agreeing new or special terms with customers who are unable to meet normal terms or wish to take discounts and special deals.
  • To ensure all payments are noted on the sales ledgers and orders are released accordingly. Payment via BACS/BGC/Card must be noted daily.
  • Allocating all receipts including calculation of discounts, clearing credits and reallocating and balancing accounts.
  • Dealing with internal and external telephone enquiries.
  • Emailing customers on special terms (twice monthly).
  • Implementing County Court proceedings and corresponding with debt collection agencies.
  • Placing customer accounts on a stop list monthly and releasing orders at discretion or upon payment. Removing accounts from this list will be done as payments are received on a daily basis.
  • Controlling pro forma accounts (both new customers and bad payers) and holding orders as appropriate. Customers are to be informed of this and payments required to release goods.
  • Collecting documentation and information relating to credit notes for discounts omitted, incorrect pricing, carriage overcharges, goodwill gestures and similar. Relevant credits due must be made ready to present to the Credit Control Manager for signing.
  • Amendments on customers database: including change of address or other customer information.
  • Opening new customer accounts with the relevant credit checks and trade references. Obtaining information for the credit controller for decisions regarding credit limits. All information must be filed.
  • Deleting and amending individual customer discounts. This includes updating the discount structure codes effected by price or quantity change and new products being introduced. All changes must be recorded and copies sent to Area Managers.
  • Reconciliation of cash received to the bank account.
  • To provide cover for the Sales Ledger Invoicing.
  • General office duties are required
  • Workplaces and working area must be kept clean and tidy. You must adhere to the Company’s Health and Safety standards as defined in the Health and Safety Policy.
  • Carry out any other duties when required. This may involve working in other departments.

Essential Criteria:

  • Experience of working in Credit Control.
  • Good Microsoft Office Knowledge, in particular Excel, Word, and Outlook.

Major Recruitment acts as an employment agency for permanent recruitment & employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, privacy policy and disclaimers which can be found at major recruitment

INDTM

Credit Controller

Our client in the Hyde area are looking for a credit contoroller to join their team.

Main Purpose of the Role:

  • To chase payments of monies owed.
  • To release orders at discretion or upon payment.
  • To open new accounts and amend the customer database.
  • To allocate monies received.
  • To provide cover for Sales Ledger Invoicing.

Main Responsibilities and Duties:

  • Chasing payment of monies owed with reference to age debts and pro forma accounts, agreeing new or special terms with customers who are unable to meet normal terms or wish to take discounts and special deals.
  • To ensure all payments are noted on the sales ledgers and orders are released accordingly. Payment via BACS/BGC/Card must be noted daily.
  • Allocating all receipts including calculation of discounts, clearing credits and reallocating and balancing accounts.
  • Dealing with internal and external telephone enquiries.
  • Emailing customers on special terms (twice monthly).
  • Implementing County Court proceedings and corresponding with debt collection agencies.
  • Placing customer accounts on a stop list monthly and releasing orders at discretion or upon payment. Removing accounts from this list will be done as payments are received on a daily basis.
  • Controlling pro forma accounts (both new customers and bad payers) and holding orders as appropriate. Customers are to be informed of this and payments required to release goods.
  • Collecting documentation and information relating to credit notes for discounts omitted, incorrect pricing, carriage overcharges, goodwill gestures and similar. Relevant credits due must be made ready to present to the Credit Control Manager for signing.
  • Amendments on customers database: including change of address or other customer information.
  • Opening new customer accounts with the relevant credit checks and trade references. Obtaining information for the credit controller for decisions regarding credit limits. All information must be filed.
  • Deleting and amending individual customer discounts. This includes updating the discount structure codes effected by price or quantity change and new products being introduced. All changes must be recorded and copies sent to Area Managers.
  • Reconciliation of cash received to the bank account.
  • To provide cover for the Sales Ledger Invoicing.
  • General office duties are required
  • Workplaces and working area must be kept clean and tidy. You must adhere to the Company’s Health and Safety standards as defined in the Health and Safety Policy.
  • Carry out any other duties when required. This may involve working in other departments.

Essential Criteria:

  • Experience of working in Credit Control.
  • Good Microsoft Office Knowledge, in particular Excel, Word, and Outlook.

Major Recruitment acts as an employment agency for permanent recruitment & employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, privacy policy and disclaimers which can be found at major recruitment

INDTM

Call Centre Agent Manchester

Major Recruitment are working with one of the biggest debt recovery companies in the UK based in Sheffield, the role is a call centre agent on a hybrid basis, their office is based in S3 9PP.

£19,000 per year – £28,000 – OTE

37.5 hours per week on a rota between 8:30am to 7pm

Day off in the week when working a Saturday

Company description

Previously 1 year minimum experience within internal sales role or collection’s role

Specialists in the recovery of outstanding parking charges

Based just of M60 in Denton (Tameside)

Modern organisation that delivers excellence to customer and clients

Opportunities to develop a career and work way up the business

Excellent staff retention and ongoing development

Position

  • Previous experience working in a call centre or credit control type role is important
  • Clear and confident communications skills – both writing/data entry and over the telephone
  • Being comfortable working to targets – earning more money based on your achievements
  • Strong IT skills – we use different technologies and systems and need you to pick these up quickly
  • Happy to make outgoing telephone calls to customers – on occasions these can be difficult conversations
  • Problem solving abilities – able to ask the right questions to get the information you need.

Other information

Full-Time permanent position

Extensive training and development programme

Please note, this is a full-time, permanent role and applicants must be able to work the full range of shift patterns applicable to the role – this can include Saturday mornings.

The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.

Benefits

Company pension scheme

Onsite parking

Employee assistance programme

Complementary drinks and fruit

Pool table and group activities

Hastee – access to a portion of earned pay on-demand.