Major Recruitment

Multi-Sector Provider of Bespoke Recruitment Solutions

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Swadlincote

Repairs Team Leader

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Repairs Team Leader
Permanent
£42,000 – £43,000
Swadlincote
Hamilton Woods Associates are currently recruiting for a Repairs Team Leader to join a social housing provider on a permanent basis.

Duties & Responsibilities of the Repairs Team Leader:

  • Supervise and lead a diverse team of multi-skilled operatives.
  • Oversee the timely and safe completion of all repair and voids works, ensuring they meet the highest quality standards.
  • Plan, coordinate and allocate resources effectively to ensure project deadlines are met.
  • Monitor team performance, offering support, guidance, and training to drive productivity and maintain quality.
  • Ensure full compliance with health and safety policies, procedures, and regulations.

Essential Requirements of the Repairs Team Leader:

  • Full UK Driving Licence
  • Previous experience within a repairs supervisory position

To be considered for this exciting role, please contact Connor Lamb – Recruitment Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

FLT Reach Truck Driver – Morning Shift

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Job Title: FLT Driver (Reach Truck or VNA)

Location: Swadlincote, DE12 8AN

Job type: Temp to Perm

Work Pattern

AM 06:00 – 14:00, Monday – Friday

Pay rate:
Basic £14.94 , Overtime £21.97 per hour, Overtime Double Pay Sunday £29.30

About Us:
Major Recruitment is collaborating with one of the world’s leading logistics and warehousing specialists, and we are currently seeking experienced Reach Truck operators to join their dynamic team in Swadlincote.

FLT Driver– Experience is needed and a valid license is required, however fully paid training will be provided
As an FLT Driver, your responsibilities will include:

– Operating a reach truck or/and VNA to scan, move, and manage pallets efficiently.

– Conducting stock checks to ensure accuracy and quality.

– Loading and unloading trailers with precision and care.

Adhering to all safety and operational procedures to ensure a safe working environment.

Qualifications:

To be successful in this role, you should have the following qualifications:

  • At least 1 year of previous experience as an FLT (Reach Truck) or VNA Driver is required.
  • In-date RTITB / ITSAR forklift license
  • Excellent knowledge of warehouse safety and operational procedures.
  • Strong attention to detail and a commitment to quality.
  • Good communication and teamwork skills.

What’s in it for You?

  • Competitive pay rates
  • Overtime available
  • Ongoing long-term work
  • Fixed shift pattern
  • Up-skilled training provided
  • Free on-site parking
  • Weekly pay
  • Temp to perm opportunities
  • Free fitness classes
  • On-site gym.

Apply now and become a key part of our team as an FLT (Reach Truck or VNA Driver)!
Join our team and take advantage of training, benefits, and the potential for permanent employment and help us ensure efficient and safe movement of goods within our warehouse.

What’s Next?
To apply, please submit your CV online, and your application will be acknowledged promptly.

Complaints Manager

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Complaints Manager
£46,000 – £47,000
Permanent
Hybrid
Swadlincote

Hamilton Woods Associates are delighted to be partnering with a respected housing organisation to recruit a Complaints Manager on a permanent basis.

This is an excellent opportunity for an experienced complaints professional to lead a busy customer resolution service, ensuring complaints are handled efficiently, fairly and in line with regulatory expectations, while driving a culture of continuous improvement.

Responsibilities of the Complaints Manager include:

  • Managing the end-to-end complaints process, ensuring customers receive timely and effective resolutions
  • Leading, motivating and developing a dedicated customer resolution team to achieve high performance standards
  • Investigating complex and escalated cases, providing fair, balanced and evidence-based outcomes
  • Monitoring complaint performance, ensuring service standards and response deadlines are consistently achieved
  • Producing reports and analysing complaint trends to identify opportunities for service improvement
  • Working closely with managers across multiple departments to resolve issues and improve customer experience
  • Promoting a positive approach to complaint resolution and embedding lessons learned across the wider business

Requirements of the Complaints Manager include:

  • Previous experience managing complaints within social housing, local government or another regulated customer service environment
  • Strong knowledge of complaint investigation techniques and complaint handling best practice
  • Confident using Microsoft Office and customer management systems

To be considered for this exciting role, please contact Connor Lamb – Recruitment Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.