Tamworth

Internal Account Administrator

Major Recruitment – Castle Donington

Major Recruitment are looking to hire an Internal Account Administrator on a Part- Time basis contract to join our award-winning Engineering client who specialize in providing customer focused solutions.

This is an exciting opportunity to join a leading commercial and customer support team, operating from the sales and service hub in the Tamworth head office. The position is essential for upholding superior customer service standards and the continued growth of sales revenues.

Job Requirements:

  • Handling incoming calls
  • Providing support to the team of external technical sales engineers through general administration duties.
  • Drafting proposals and quotations
  • Collaborating with external technical sales engineers
  • The compilation of proposals and proactive sales activities to convert to orders
  • Serving as a support link between the sales and service hub and other departments such as production, operations, warehousing, technical support, and finance
  • Performing general office administration and secretarial tasks as needed
  • Managing the customer database
  • Creating PO Orders, Answering emails, General admin duties
  • MS Business Central ERP and Dynamics CRM, Microsoft 365, and HubSpot. Good to have some ‘knowledge of business systems’, as they are bespoke to their needs

What we are looking for:

  • Previous experience in creating proposals and quotes
  • Previous experience in general administration
  • Previous experience in operating CRM systems
  • Strong Customer service
  • Familiar with Microsoft Office applications
  • Maximising sales revenues (not essential but advantageous)

Working Hours & Salary:

  • Monday to Friday
  • 09:30am-14:30pm
  • 25 hours Per Week
  • £23,500 (Pro Rota) (£15,878) + benefits
  • Permanent

Qualifications and Skills:

  • Excellent communication and telephone manner
  • Fast and accurate data inputting skills
  • Organization and disciplined approach to work are paramount
  • Ability to maximise sales revenues
  • Customer Service skills

Benefits:

  • Company Pension contribution of 5%
  • 25 days Holidays pro rata + bank holidays.
  • Access to Smart Health app from AIG, with 24/7 online GPs, mental health support and wellbeing services
  • Free eye test every 2 years
  • Winston’s Wish bereavement support for families and children
  • Income protection cover after 1 year service
  • Death in service cover after 5 years’ service
  • Extra 2 weeks paid holiday pro rata as a thank you when you complete 10 years’ service (as a one-off reward)
  • The opportunity to carve out a long term, advanced career path

If this role suits you, please APPLY TODAY!

INDAS