The successful candidate will work closely with internal teams to support the smooth running of operations, maintaining accurate records, managing documentation and ensuring all administrative procedures are followed.
Key Responsibilities
- Provide comprehensive administrative support to the Technical Support Department.
- Manage and maintain accurate records relating to vehicle refurbishment and repair activities.
- Review refurbishment work completed on returning fleet and rental vehicles, ensuring all costs are accurately captured and processed.
- Cost vehicle refurbishment work across various business areas, including fleet, rental and internal vehicle programmes, and submit information for approval.
- Review job cards to ensure all completed work has been correctly recorded, charged and is ready for invoicing using relevant internal systems.
- Prepare repair estimates for rental vehicles, following company procedures for damage assessment, approval and authorisation.
- Complete daily administrative tasks, including job card filing, document management, spreadsheet updates, manual clockings and job card collection.
- Create, maintain and update databases, spreadsheets and reporting systems to ensure accurate and up-to-date information is available.
- Produce regular management reports, including daily, weekly and monthly reports such as Open Jobs, BAO, WIP and consumables reports.
- Support management with accurate data and information to assist with operational decisions, resource planning and workflow management.
- Ensure all departmental processes and procedures are followed consistently.
- Identify opportunities to improve administrative processes, efficiency and accuracy within the department.
- Provide additional administrative support and undertake other duties as required, in line with the level of the role.
Candidate Requirements
The ideal candidate will have:
- Previous experience within an administration role, ideally within an automotive, engineering or similar fast-paced environment.
- Strong attention to detail with the ability to work accurately under pressure.
- Good knowledge of Microsoft Excel and confidence working with spreadsheets and databases.
- Excellent organisational skills with the ability to manage multiple priorities.
- Strong communication skills and the ability to work effectively as part of a team.
- A proactive approach with the ability to use initiative and work independently.
- A full, clean UK driving licence would be advantageous but is not essential.
This is a fantastic opportunity for an experienced administrator looking to join a well-established automotive business with a supportive team and excellent working environment.
