Hours: Mon to Thu: 8.00am to 5.30pm.
Friday: 8.00am to 5.00pm
Saturday: 8.00am to 12:00pm (on a rota basis)
£24,000 OTE £28,000
Location: Northallerton DL7 8DS
A highly successful and renowned leading brand car dealership
An excellent opportunity for a Vehicle Service Advisor based in our showroom and vehicle service centre in Northallerton. This role will report to the Service Centre Manager and work on our busy service reception desk, acting as a main point of contact for our service customers.
About The Role
As a Vehicle Service Advisor your responsibilities will include:
- Customer Facing: be the point of contact for our Service customers working on a busy Service Reception desk.
- Customer quotations: you will be responsible for quoting our customers for the service work required and invoicing and taking payment on completion of the service work carried out.
- Service Bookings: you will be responsible for booking our customers service slots depending on the Technicians availability to carry out the work and advise the customer accordingly.
- Additional Services: part of your role remit is to ensure that our Service customers are fully aware of the range of service offerings we provide and to promote those that are relevant for the customer.
- Product Familiarity: there is an ongoing staff development programme conducted through Peugeot to ensure you are fully up to speed on the service offerings available to our customers.
About The Candidate:
- To be considered for this position the ideal candidate will:
- Ideally have experience in a busy Vehicle Service Centre or Body Shop environment.
- Have highly developed customer service skills and be able to demonstrate experience of working in a customer environment.
- Be confident in front of customers handling enquiries and questions relating to the services we provide.
- Be comfortable understanding customer needs and proactively promoting any relevant product or service which would benefit the customer.
- Be well organised, computer literate, appreciate the importance of attention to detail.
- Be willing to take part in Product Familiarisation training organised through Peugeot to ensure they are fully aware of the range of products and service we are able to offer our Service customers.
- Hold a full clean UK driving Licence (please note age restrictions may apply due to the driving element within this role)
If you this role interests you please apply with attached CV or call 01132762000 or 07814069654 call and text and ask for Tyler and quote Northallerton