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Estates and Facilities Administrator

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Estates and Facilities Administrator

Leeds

Permanent

£28,000

39 hours pw – Mon -Fri

Hamilton Woods Associates are currently recruiting for an Estates and Facilities Administrator to join a Leeds based Housing company.

The role is offered on a full-time basis of 39 hours per week.

The purpose of the role will be to provide efficient support to the estate management team.

Experience of working in a residential property environment is desirable.

Responsibilities of the Estates and Facilities Administrator includes:

  • Provide an effective and efficient professional support service to all homeowners living in developments where an estate or block service charge is paid.
  • Assist in the preparation of annual rent, service charge, lease administration fee and buildings insurance charges reviews in a timely manner each year.
  • Ensuring the thorough administration of invoices
  • Carry out minutes, generate reports and draft letters
  • Liaise with external stakeholders such as valuers, estate agents and developers, and monitoring legal progress of ongoing sales to completion.
  • Ensurea swift turnarounf of void properties
  • Provide office management support.

To be considered for this exciting role, please contact Bethan Hall, Director, at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume you are unsuccessful

Property Administrator

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Property Administrator

Leeds

Permanent

£28,000

39 hours pw – Mon -Fri

Hamilton Woods Associates are currently recruiting for a Property Administrator to join a Leeds based Housing company.

The role is offered on a full-time basis of 39 hours per week.

The purpose of the role will be to provide efficient support to the estate management team.

Experience of working in a residential property environment is desirable.

Responsibilities of the Property Administrator includes:

  • Provide an effective and efficient professional support service to all homeowners living in developments where an estate or block service charge is paid.
  • Ensure that those services are in line with all legal, contractual, regulatory requirements and good and/or best practice intervening where necessary.
  • Review all matters relating to estate and service charges raised by third party managing agents for onward collection from homeowners
  • Assist in the preparation of annual rent, service charge, lease administration fee and buildings insurance charges reviews in a timely manner each year.
  • Ensuring the thorough administration of invoices
  • Carry out minutes, generate reports and draft letters
  • Liaising with external stakeholders such as valuers, estate agents and developers, and monitoring legal progress of ongoing sales to completion.
  • Provide office management support.
  • Adopt and comply with the company’s values, policies and procedures, and regulatory frameworks.

To be considered for this exciting role, please contact Bethan Hall, Director, at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume you are unsuccessful

Lettings Assistant

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Lettings Assistant
Kirklees/ Hybrid

37 hours pw
£28,000 per annum

Hamilton Woods Associates are currently working on behalf of a social housing provider in Kirklees, to recruit for a Lettings Assistant to join their team on a permanent basis. Two days a week will be required in their Kirklees office, with three days working from home.

Responsibilities of the Lettings Assistant include:

  • Providing a professional administration support service for the lettings team across all tenures
  • Dealing with customer enquiries
  • Assisting with the administration of Right to Buy, Right to Acquire, resale and staircasing enquiries
  • Marketing and advertising properties through Local Authority choice based lettings platforms and Right Move
  • Assisting with the advertising, shortlisting and letting of properties
  • Creating sign up packs
  • Completing reference checks on tenants
  • Diarising viewings for Lettings Officers
  • Assisting the team to achieve high levels of sustainable lettings
  • Ensuring customer sustain their tenancies for as long as possible


To be considered for this exciting role, please contact Davina Simon – Delivery Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful

Lettings Assistant

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Lettings Assistant
Kirklees/ Hybrid

37 hours pw
£28,000 per annum

Hamilton Woods Associates are currently working on behalf of a social housing provider in Kirklees, to recruit for a Lettings Assistant to join their team on a permanent basis. Two days a week will be required in their Kirklees office, with three days working from home.

Responsibilities of the Lettings Assistant include:

  • Providing a professional administration support service for the lettings team across all tenures
  • Dealing with customer enquiries
  • Assisting with the administration of Right to Buy, Right to Acquire, resale and staircasing enquiries
  • Marketing and advertising properties through Local Authority choice based lettings platforms and Right Move
  • Assisting with the advertising, shortlisting and letting of properties
  • Creating sign up packs
  • Completing reference checks on tenants
  • Diarising viewings for Lettings Officers
  • Assisting the team to achieve high levels of sustainable lettings
  • Ensuring customer sustain their tenancies for as long as possible


To be considered for this exciting role, please contact Davina Simon – Delivery Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful

Sales Progressor

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Sales Progressor

Leeds

Permanent

39 hours pw

£30,000

Hamilton Woods Associates are recruiting for a Sales Progressor to assist with resales and staircasing on a permanent basis. Office working will be required at least 4 days a week in the organisations Leeds based offices.

Key Responsibilities of the Sales Progressor:

  • Providing an efficient staircasing and resales service to all homeowners within agreed timescales
  • Managing staircasing and resales queries for existing shared ownership properties
  • Responding to and driving sales
  • Ensuring valuations fairly reflect the value of the property and the share being sold, ensuring equity for both seller and buyer alike
  • Instructing appropriate professionals in pursuance of the staircasing or resales work
  • Processing all documentation in a proper and timely way, and in accordance with all relevant rules and regulations
  • Working collaboratively with property management and finance team members
  • Maintaining and updating date from which to provide weekly and monthly reports on sales progress
  • Dealing with enquiries and complaints and promoting high customer service standards

Requirements of the Sales Progressor:

  • Effective communications skills, both oral and written is essential
  • Effective IT skills is essential
  • Ability to work to deadlines and under pressure is essential
  • Knowledge of leasehold or shared ownership property sales would be advantageous
  • Demonstrable understanding of conveyancing process from reservation to completion would be desirable
  • An understanding of the legal aspects of leasehold law and regulations would be desirable

Benefits of the Sales Progressor:

  • 25 days holiday + bank holidays
  • Up to 60 days home working
  • Life assurance and critical illness cover

Housing Customer Service Advisor

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Housing Customer Service Advisor

Leeds

Permanent

39 hours pw

£27,000 – £33,000

Hamilton Woods Associates are recruiting for a number of Housing Customer Service Advisor on a permanent basis. Office working will be required at least 4 days a week in the organisations Leeds based offices.

Key Responsibilities of the Housing Customer Service Advisor:

  • Acting as the first point of contact for customers living within shared ownership and leasehold properties
  • Managing rent arrears cases and enquiries
  • Maximising income collection for the business, including rent and service charges
  • Negotiating feasible repayment plans for customers
  • Managing complaints of anti-social behaviour
  • Liasing with third party property management agents, developers and customers
  • Managing shared ownership homes and leases, ensuring compliance with relevant legislation, regulation and industry good practice
  • Liaising with external legal advisors, mortgage lenders, debt charities, and government benefit departments.
  • Attending court to represent the organisation at repossession hearings
  • Supporting the team with regards to customer feedback, including customer satisfaction surveys
  • Maintaining accurate records of customer accounts and changes to existing accounts