Major Recruitment

Multi-Sector Provider of Bespoke Recruitment Solutions

Header Right

service manager

Senior Housing Support Officer

by

Senior Housing Support Officer
£34,000

Permanent

37 hrs pw
Heckmondwike

Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years.

The role will require shift working either 8:30am- 4pm or 2pm-10pm across Monday – Friday. Some weekend working will be required.

The successful postholder will be responsible for the supervision of a team of 5, comprised of Housing Support Officers and Night Support Workers.

Responsibilities of the Senior Housing Support Officer:

  • Delivering a high-quality support service to young people aged 16-25 years living within a hostel based setting
  • Managing a small caseload of clients
  • Supervising a team of 5 staff members
  • Ensuring staff rotas are updated and covered in times of absence
  • Maintaining and monitoring policies and procedures within the team
  • Supporting colleagues within the team through training and coaching
  • Developing and maintaining effective working relationships with external working partners

Essential Criteria of the Senior Housing Support Officer:

  • Experience in supported housing or accommodation-based services.
  • Experience working within a supervisory / team leader capacity within a similar environment
  • Ability to work flexibly across sites, including evenings and weekends.

Benefits of the Senior Housing Support Officer:

  • 26 days annual leave (rising to 31 after 5 years service)
  • Group pension scheme, matched up to 9%
  • BUPA Health Cash Plan
  • Opportunity to buy and sell back annual leave
  • Cycle to work scheme

To be considered for this exciting role, please contact Bethan Hall (Director) at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, please deem your application unsuccessful.

Supported Housing Team Leader

by

Senior Housing Support Officer
£34,000

Permanent

37 hrs pw
Heckmondwike

Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years.

The role will require shift working either 8:30am- 4pm or 2pm-10pm across Monday – Friday. Some weekend working will be required.

The successful postholder will be responsible for the supervision of a team of 5, comprised of Housing Support Officers and Night Support Workers.

Responsibilities of the Senior Housing Support Officer:

  • Delivering a high-quality support service to young people aged 16-25 years living within a hostel based setting
  • Managing a small caseload of clients
  • Supervising a team of 5 staff members
  • Ensuring staff rotas are updated and covered in times of absence
  • Maintaining and monitoring policies and procedures within the team
  • Supporting colleagues within the team through training and coaching
  • Developing and maintaining effective working relationships with external working partners

Essential Criteria of the Senior Housing Support Officer:

  • Experience in supported housing or accommodation-based services.
  • Experience working within a supervisory / team leader capacity within a similar environment
  • Ability to work flexibly across sites, including evenings and weekends.

Benefits of the Senior Housing Support Officer:

  • 26 days annual leave (rising to 31 after 5 years service)
  • Group pension scheme, matched up to 9%
  • BUPA Health Cash Plan
  • Opportunity to buy and sell back annual leave
  • Cycle to work scheme

To be considered for this exciting role, please contact Bethan Hall (Director) at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, please deem your application unsuccessful.

Service Manager

by

Service Manager
Permanent
£42,000
Bedfordshire

Hamilton Woods Associates are currently recruiting for a Service Manager to join an organisation on a permanent basis in Bedfordshire.

Responsibilities of the Service Manager:

  • Oversee the delivery of safe, secure and high-quality supported accommodation and services, ensuring positive outcomes for customers.
  • Line manage, mentor and develop Team Leaders.
  • Monitor service performance, including voids, rent collection, arrears, budgets and KPIs, taking action to achieve targets.
  • Oversee safeguarding, complex cases, complaints and legal matters, ensuring compliance with policies, legislation and regulatory requirements.
  • Build strong relationships with local authorities, external agencies and stakeholders, supporting partnership working, tenders and service development.
  • Drive continuous improvement across services, reviewing processes, managing risk and ensuring effective housing management, repairs and compliance.

Essential Experience of the Service Manager:

  • Full UK Driving License
  • Enhanced DBS

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.