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supported housing team leader

Senior Housing Support Officer

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Senior Housing Support Officer
£34,000

Permanent

37 hrs pw
Heckmondwike

Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years.

The role will require shift working either 8:30am- 4pm or 2pm-10pm across Monday – Friday. Some weekend working will be required.

The successful postholder will be responsible for the supervision of a team of 5, comprised of Housing Support Officers and Night Support Workers.

Responsibilities of the Senior Housing Support Officer:

  • Delivering a high-quality support service to young people aged 16-25 years living within a hostel based setting
  • Managing a small caseload of clients
  • Supervising a team of 5 staff members
  • Ensuring staff rotas are updated and covered in times of absence
  • Maintaining and monitoring policies and procedures within the team
  • Supporting colleagues within the team through training and coaching
  • Developing and maintaining effective working relationships with external working partners

Essential Criteria of the Senior Housing Support Officer:

  • Experience in supported housing or accommodation-based services.
  • Experience working within a supervisory / team leader capacity within a similar environment
  • Ability to work flexibly across sites, including evenings and weekends.

Benefits of the Senior Housing Support Officer:

  • 26 days annual leave (rising to 31 after 5 years service)
  • Group pension scheme, matched up to 9%
  • BUPA Health Cash Plan
  • Opportunity to buy and sell back annual leave
  • Cycle to work scheme

To be considered for this exciting role, please contact Bethan Hall (Director) at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, please deem your application unsuccessful.

Supported Housing Team Leader

by

Senior Housing Support Officer
£34,000

Permanent

37 hrs pw
Heckmondwike

Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years.

The role will require shift working either 8:30am- 4pm or 2pm-10pm across Monday – Friday. Some weekend working will be required.

The successful postholder will be responsible for the supervision of a team of 5, comprised of Housing Support Officers and Night Support Workers.

Responsibilities of the Senior Housing Support Officer:

  • Delivering a high-quality support service to young people aged 16-25 years living within a hostel based setting
  • Managing a small caseload of clients
  • Supervising a team of 5 staff members
  • Ensuring staff rotas are updated and covered in times of absence
  • Maintaining and monitoring policies and procedures within the team
  • Supporting colleagues within the team through training and coaching
  • Developing and maintaining effective working relationships with external working partners

Essential Criteria of the Senior Housing Support Officer:

  • Experience in supported housing or accommodation-based services.
  • Experience working within a supervisory / team leader capacity within a similar environment
  • Ability to work flexibly across sites, including evenings and weekends.

Benefits of the Senior Housing Support Officer:

  • 26 days annual leave (rising to 31 after 5 years service)
  • Group pension scheme, matched up to 9%
  • BUPA Health Cash Plan
  • Opportunity to buy and sell back annual leave
  • Cycle to work scheme

To be considered for this exciting role, please contact Bethan Hall (Director) at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, please deem your application unsuccessful.

Criminal Justice Service Manager

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Criminal Justice Service Manager
Permanent
£40,000+
Bournemouth

Hamilton Woods Associates are currently recruiting for a Criminal Justice Service Manager on a permanent basis to work effectively in the management of offenders in their transition from custody into the community.

Duties and Responsibilities of the Criminal Justice Service Manager include (but not limited to):

  • Provide effective supervision, support, appraisal, and line management of staff, ensuring wellbeing, professional development, and consistent performance.
  • Represent the organisation at external events and contribute to internal activities that support organisational identity and stakeholder engagement.
  • Lead the assessment and management of risk to residents, staff, and the public, including security procedures and liaison with relevant stakeholders.
  • Manage complex and challenging behaviour calmly and professionally using assessment, planning, and de-escalation strategies.
  • Support referral processes, assess needs and risks, manage placements, and liaise with central referral units and partner agencies.
  • Work collaboratively with statutory agencies, including report writing for courts and other bodies in line with confidentiality and policy requirements.
  • Contribute to rota management, provide on-call cover, and support operational continuity, including emergency and recall processes.
  • Manage and oversee medication safely in line with organisational and statutory policies.
  • Lead and contribute to team meetings, brief staff on risks and changes, and ensure learning from incidents.
  • Support recruitment and retention of high-quality staff in collaboration with management and HR.
  • Manage high-risk individuals, including complex multi-agency public protection cases.

Essential Requirements of the Criminal Justice Service Manager:

  • Full UK Driving Licence
  • Enhanced DBS

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Service Manager

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Service Manager
Permanent
£42,000
Bedfordshire

Hamilton Woods Associates are currently recruiting for a Service Manager to join an organisation on a permanent basis in Bedfordshire.

Responsibilities of the Service Manager:

  • Oversee the delivery of safe, secure and high-quality supported accommodation and services, ensuring positive outcomes for customers.
  • Line manage, mentor and develop Team Leaders.
  • Monitor service performance, including voids, rent collection, arrears, budgets and KPIs, taking action to achieve targets.
  • Oversee safeguarding, complex cases, complaints and legal matters, ensuring compliance with policies, legislation and regulatory requirements.
  • Build strong relationships with local authorities, external agencies and stakeholders, supporting partnership working, tenders and service development.
  • Drive continuous improvement across services, reviewing processes, managing risk and ensuring effective housing management, repairs and compliance.

Essential Experience of the Service Manager:

  • Full UK Driving License
  • Enhanced DBS

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.