Housing Officer/Administrator
Temp
£25-26 per hour (Umbrella)
Birmingham
Hamilton Woods Associates are currently recruiting for a Housing Officer on a temp basis, to join an organisation based in Birmingham.
Duties of the Housing Officer role will include, but are not limited to:
· Managing a diverse portfolio of tenancies, providing effective estate and tenancy management
· Managing low-level ASB cases, including interventions, enforcement action and preparation of court packs
· Supporting new tenants through the onboarding process and proactively working to sustain tenancies
· Carrying out estate, community and tenancy inspections, addressing issues such as fly-tipping and abandoned vehicles
· Conducting tenancy audits and identifying risks including tenancy fraud and breaches
· Supporting customers affected by welfare reform through advice, digital support and appropriate signposting
· Conducting wellbeing visits and identifying vulnerabilities, safeguarding concerns and support needs
· Working with internal teams, residents and external partners to resolve tenancy and estate issues
· Supporting resident engagement, community initiatives and estate improvement projects
· Ensuring accurate and compliant records are maintained and housing legislation and policies are followed
· Identifying and implementing value-for-money and service improvement opportunities
The successful candidate for the Housing Officer will have:
· Experience working as a Housing Officer, ideally within a Housing Association or similar environment
· Full UK Driving Licence
To be considered for this exciting role, please contact Alice Wright- Senior Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications, if you have not heard back from HWA within 7-10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
