Major Recruitment Oldbury are delighted to be recruiting for a national organisation, located on the outskirts of Halesowen who are seeking an Internal Sales Coordinator to start immediately.
Please note this role will be office based and IS NOT a remote working or hybrid role
Duties and tasks will include:
- Completion of RFQ’s from customers
- Negotiating with customers regarding pricing/leadtime for orders
- Processing customer orders
- Progressing any customer queries regarding outstanding orders
- Facilitating business reviews with customers
- Maintain regular customer engagement
- Ensuring the system is updated using active price management including margins
- Analysis of customer schedules to ensure stock availability
- Obtaining up to date forecast information for key customers
- Monthly sales forecasting analysis on key accounts
- Creation of commercial invoices and supporting of customer declarations
- Resolving empty bin queries by liaising with customer & purchasing department
- Regular reviews of any invoice exceptions
- Co-ordinate activities with any quality concerns raised by our customers
- Support and collaborate with AR/AP to resolve invoice discrepancies
- Liaise with Warehouse operations to ensure timely fulfilment of customer orders
- Generate customers KPI’s as required
Candidates welcome to apply for the role will ideally have customer service experience within a professional environment and the following:
- Proficient in oral, written, and mathematical skills
- Experience of Microsoft Office package including Excel
- Good time management
Parking available. Hours of work are Monday to Friday 8.30am to 5pm.
INDLS
