National Account Executive

Role Type: Permanent

Location: Surrey,

Salary From: £33000

Salary To: £40000

Contact Name: Fiona Pownall

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As a National Account Executive, you will support the management and growth of key customers within the Convenience and Discount channels. Working closely with the Senior National Account Manager, you will take ownership of day-to-day account activities, ensuring excellent customer execution, strong commercial performance, and effective delivery of business objectives.

This role provides an excellent opportunity to gain exposure to major retail customers, branded and Retailer Own Brand products, and develop the commercial skills required for progression into a National Account Manager position.

Key Responsibilities

You will play a vital role in delivering profitable growth and strengthening customer partnerships by:

  • Driving volume and value growth across assigned accounts through effective relationship management and execution of commercial plans.
  • Monitoring account performance against agreed targets, identifying risks and opportunities, and recommending appropriate actions.
  • Managing customer budgets, including trade spend, to support profitable growth and business development initiatives.
  • Supporting the Senior National Account Manager in creating and implementing strategic customer plans.
  • Producing clear and concise performance reports, highlighting key sales, distribution, and market trends.
  • Conducting regular store visits and market reviews to assess execution standards and identify new opportunities.
  • Working closely with the Category team to develop insight-led recommendations that improve customer performance.
  • Leading the day-to-day operational management of assigned accounts, including forecasting, promotional planning, service levels, and customer execution.
  • Supporting projects across both branded and Retailer Own Brand portfolios.
  • Providing account support and cover for the Senior National Account Manager when required.
  • Contributing accurate customer forecasts and performance data for the annual budgeting process.

Skills, Experience & Knowledge

To be successful in this role, you will ideally have:

  • Experience within FMCG, food, retail, or foodservice environments.
  • A commercially focused mindset with the ability to influence stakeholders through clear communication and well-founded recommendations.
  • Strong analytical skills and the ability to interpret customer, market, and sales data using tools such as Kantar, IRI, and Nielsen.
  • Experience using data and insights to support sales growth, profitability, trade spend management, and business performance.
  • Advanced capability in Microsoft Excel and PowerPoint, with the confidence to present findings in a customer-focused format.
  • Excellent attention to detail, particularly when working with pricing, promotional activity, forecasting, and reporting.
  • Strong relationship-building skills and the ability to collaborate effectively with colleagues and customers at all levels.
  • A proactive, organised approach with a commitment to delivering high standards and continuous improvement.

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