We are currently recruiting for a Property Manager, for our client in Aberdeen.
Candidates must have factoring experience.
Candidates will be able to drive, and have their own car.
Main responsibilities:
1. Customer experience & engagement:
* Building and maintaining relationships with both customers and contractors
* Responsible for creating and distributing regular customer communications
* Conduct regular owners’ meetings, in both individual and group settings
* Plan, attend and manage evening AGM’s for portfolio sites
2. Portfolio management:
* Responsible for instructing and monitoring both reactive and proactive repairs
* Manage and co-ordinate customer insurance claims process
* Conduct regular property visits
3. Record keeping:
* Ensuring customer records are kept accurately and up to date
Specific skills, capabilities & requirements:
* Full, clean UK Driving License
* Previous experience in a customer service-based role
* Strong communicator
* Ability to work well as part of a team
* Proficient using Office 365
* Ability to work to targets
* Works well under pressure
* Previous experience using a CRM based system is preferable, but not essential
Candidates must have Factoring experience.
For more information, please contact Sarah at Major Aberdeen.
INDFS
