Major Recruitment are recruiting for our prestigious client in Daventry for a Sales Administrator.
You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives. Our ideal candidate is goal-oriented and has some knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
* Dealing with customer enquiries over the telephone and via email.
* Taking orders from customers, advising stock situation, prices, availability; extracting full information at time of call.
* Price items for customers and produce quotations for customers
* Processing sales orders/quotations onto system.
* Provide technical assistance and advice to customers
* Follow up on open enquiries
* Liaising with purchasing team
* Cross and up selling of company products
* Provide excellent customer service and specialist product knowledge
* Calling Customers with any problems regarding orders.
* General administration
* Market Research – updating contact card and Vecta with all information gathered.
* Building relationships with accounts.
* Working in a small team to hit territory targets set.
* Promotion awareness and the selling of at all times
* Assisting sales team with customer accounts
* Regular 1-2-1’s with Manager
* Update and record information on computer systems as required
* Other tasks as deemed appropriate
If you would like more information or to apply please click the apply button