Sales Administrator
Location: Gateshead
Pay Rate: £13.00/hr
Overtime: 50% after 37.5hrs
Duration: 6 months
Hours: 8.30am to 4.30pm, Monday to Friday
About the Role: My client is seeking a dedicated and detail-oriented Sales Administrator to join their team for a 6-month contract. Reporting to the Product Line Manager, you will be responsible for inputting and processing customer enquiries, quotations, and orders using our ERP and CRM systems. Your primary goal will be to enhance customer satisfaction by reducing response times and streamlining the customer experience.
Key Responsibilities:
- Process customer enquiries, quotations, and orders efficiently using ERP and CRM systems.
- Manage and log daily enquiries with the support of Sales Engineers and Coordinators.
- Advocate for customer interests within the company to resolve requests promptly.
- Assist Coordinators with tracking and measuring departmental KPIs.
- Adhere to all departmental and company procedures.
- Perform additional duties as required by the line manager.
- Ensure compliance with company policies on health & safety, quality, and housekeeping.
Qualifications:
Essential:
- Secondary school level Maths and English.
- Proficient in Microsoft Office applications (PowerPoint, Excel, Word, Outlook).
Desirable:
- Higher level of education.
- Previous experience in a similar role.
- Experience within a sales environment.
- Knowledge of good sales practices and procedures.
- Familiarity with ERP/MRP systems.
Apply Today: If you are an experienced administrator with a knack for improving customer satisfaction and a desire to develop your sales skills, we encourage you to apply. This is an excellent opportunity to join a dynamic team and contribute to our client’s success.
How to Apply: Please submit your CV.
INDJB
