Operations Manager- Bakery

The Factory Operations manager is recognised at Site No2 and deputises for the Site General Manager in their absence.

Major Duties and Responsibilities:

  • To ensure the timely supply of quality products within budget that meet the customer expectations.
  • To ensure delivery on business objectives both short and long term.
  • To ensure that the Company policies on Health and Safety, and Hygiene are adhered to and to develop the team and processes to continuously improve performance in their areas.
  • To lead, manage and develop the Shift Managers and Supervisors, including setting objectives, carrying out appraisals and monitoring their progress and continuously coaching to aid their development.
  • To manage absence levels within the Production Department.
  • To ensure that quality standards are maintained with the support of the Quality team, encouraging frequent audits of production and utilising their services and guidance.
  • To develop systems and procedures to make the most effective use of resources.
  • To develop an environment of continuous improvement and learning. Promote and mentor the use of A3 problem solving techniques.
  • To provide data on KPIs for performance measurement.
  • To manage OEE and waste levels within KPI targets.
  • To help control direct and indirect labour costs.
  • To ensure that a high level of communication is maintained at all times with the team and other departments.
  • To manage the Production budget within its provision. To prepare capital requirements and review expenditure.
  • To support the Site General Manager and provide cover for absence.
  • To understand fully and abide by all the Company procedures, in particular the Disciplinary and Grievance procedures.
  • To increase the awareness of the cost of environmental and energy issues and promote their effective use.
  • To actively promote and protect the core values of the business and to encourage a culture of commitment and development.


Behavioural Competencies:

High levels of personal integrity

Highly organised

Open and honest management style

Proactive and confident

Takes responsibility for own development

Data-driven decision maker

Ability to communicate at all levels – written, verbal, facilitator, presentation.

Change driver

Enthusiastic and able to motivate other employees

Able to build team and individual self-reliance through direction, coaching, support and delegation

Staff Management:

No. of Direct Reports – up to 4 Shift Managers

No. of Indirect Reports – up to 12 Supervisors, 80 Production Operatives

Skills and Experience

  • Experience in food manufacturing management showing progression of responsibilities
  • Ability to analyse and understand management information including financial statements
  • Experience in Lean / Continuous Improvement
  • Proven skills with in a high speed 24/7 short shelf life environment
  • Committed to high professional ethical standards in a diverse workplace
  • Numerate with the ability to analyse data to support decisions
  • High degree of flexibility and commitment as work may be required out of hours or at weekends
  • Ability to work to tight deadlines and under pressure in a high performance, fast pace environment


· Minimum 6 years’ experience in a similar role.

· Degree, City & Guilds, BTEC or AIB equivalent

· Lean Green Belt or equivalent