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Housing Officer

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Housing Officer
Temporary, 3 months+
£27 Umbrella
Buckinghamshire

Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Buckinghamshire.

Duties of the Housing Officer role will include, but is not limited to:

  • Provide a proactive, front-line housing management service to tenants and leaseholders.
  • Manage a range of tenancy matters, including successions, mutual exchanges, assignments and tenancy amendments.
  • Carry out home visits, tenancy audits, estate inspections, accompanied viewings and starter tenancy visits.
  • Manage tenancy and property-related cases, including untidy gardens, property condition and hoarding.
  • Investigate and manage medium-level ASB cases, such as noise nuisance and graffiti, through to resolution.
  • Identify and respond to safeguarding, welfare and vulnerability concerns, referring tenants to appropriate support agencies.
  • Investigate tenancy fraud, including suspected subletting and non-occupation.
  • Work closely with tenants, colleagues and external agencies to achieve positive outcomes.
  • Encourage tenant involvement and use feedback to help improve services and neighbourhoods.
  • Manage communal facilities within sheltered housing schemes and coordinate services such as fire alarm testing and logbooks.
  • Maintain accurate case records, reports and follow-up actions using mobile working technology.

The successful candidate for the Housing Officer will have:

  • Enhanced DBS
  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Housing Officer

by

Housing Officer
Temporary, 8-12 weeks+
£28 Umbrella
Essex

Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis for 8-12 weeks, to join an organisation based in Essex.

Duties of the Housing Officer role will include, but is not limited to:

  • Manage tenancy related requests including permissions, assignments, successions, mutual exchanges and joint tenancy applications.
  • Identify any support or welfare needs at the start of a tenancy and put appropriate support in place to help customers sustain their home.
  • Manage tenancy breaches, using appropriate interventions such as warnings and notices and prepare documentation for court action where required.
  • Carry out home visits and property inspections to address tenancy, property or support concerns.
  • Support customers with complex needs to sustain their tenancies, resolve tenancy breaches and understand their rights and responsibilities.
  • Work with partner agencies including local authorities, police, social services, healthcare and voluntary organisations to support customers and achieve positive outcomes.

The successful candidate for the Housing Officer will have:

  • Full UK Driving Licence.
  • Enhanced DBS.

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.