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Housing Officer

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Housing Officer
Temporary, 3 months+
£27 Umbrella
Buckinghamshire

Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis, to join an organisation based in Buckinghamshire.

Duties of the Housing Officer role will include, but is not limited to:

  • Provide a proactive, front-line housing management service to tenants and leaseholders.
  • Manage a range of tenancy matters, including successions, mutual exchanges, assignments and tenancy amendments.
  • Carry out home visits, tenancy audits, estate inspections, accompanied viewings and starter tenancy visits.
  • Manage tenancy and property-related cases, including untidy gardens, property condition and hoarding.
  • Investigate and manage medium-level ASB cases, such as noise nuisance and graffiti, through to resolution.
  • Identify and respond to safeguarding, welfare and vulnerability concerns, referring tenants to appropriate support agencies.
  • Investigate tenancy fraud, including suspected subletting and non-occupation.
  • Work closely with tenants, colleagues and external agencies to achieve positive outcomes.
  • Encourage tenant involvement and use feedback to help improve services and neighbourhoods.
  • Manage communal facilities within sheltered housing schemes and coordinate services such as fire alarm testing and logbooks.
  • Maintain accurate case records, reports and follow-up actions using mobile working technology.

The successful candidate for the Housing Officer will have:

  • Enhanced DBS
  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Housing Support Officer

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Housing Support Officer
Permanent
£35,000 – £40,000
North London

Hamilton Woods are currently recruiting for a Housing Support Officer to support tenants maintain their tenancies, on a permanent basis.

Duties and Responsibilities of the Housing Support Officer:

  • Deliver a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice.
  • Support residents with the completion of welfare and benefit-related documentation.
  • Work closely with operational teams and support services regarding tenancy start dates, terminations and transfers.
  • Prepare tenancy documentation and resident welcome information.
  • Provide relevant arrears and account information to income teams to support debt resolution processes.
  • Offer guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters.
  • Review support needs and risk assessments to ensure housing management responsibilities are delivered effectively.

Essential Requirements of the Housing Support Officer:

  • Enhanced DBS
  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Housing Officer

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Housing Officer
Temporary, 8-12 weeks+
£28 Umbrella
Essex

Hamilton Woods Associates are currently recruiting for a Housing Officer on a temporary basis for 8-12 weeks, to join an organisation based in Essex.

Duties of the Housing Officer role will include, but is not limited to:

  • Manage tenancy related requests including permissions, assignments, successions, mutual exchanges and joint tenancy applications.
  • Identify any support or welfare needs at the start of a tenancy and put appropriate support in place to help customers sustain their home.
  • Manage tenancy breaches, using appropriate interventions such as warnings and notices and prepare documentation for court action where required.
  • Carry out home visits and property inspections to address tenancy, property or support concerns.
  • Support customers with complex needs to sustain their tenancies, resolve tenancy breaches and understand their rights and responsibilities.
  • Work with partner agencies including local authorities, police, social services, healthcare and voluntary organisations to support customers and achieve positive outcomes.

The successful candidate for the Housing Officer will have:

  • Full UK Driving Licence.
  • Enhanced DBS.

To be considered for this exciting role, please contact Lucie Houston – Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Housing Officer

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Housing Officer

Tameside, Bolton, Stockport

35 pw

9 weeks +

£Competitive

Hamilton Woods Associates are recruiting for a Housing Officer to cover a busy period for a local housing association. The role will mainly require the completion of tenancy audit inspections and scheme audit inspections, across their stock in Bolton, Stockport and Tameside.

Key Responsibilities of the Housing Officer:

  • Conducting tenancy and scheme inspections
  • Liaising with tenants with regards to access to properties
  • Updating case management systems
  • Providing advice on general housing management enquiries

Requirements of the Housing Officer:

  • Driving license and access to own vehicle