Austin Hayes – A Tailored Recruitment Solution

Ask any member of staff at Major Recruitment what – in their opinion – is the organisations USP. The overwhelming response would be our ability to provide clients with a tailored service.

We like to offer our clients solutions – not just staff; we are a bespoke service that asks, ‘what exactly do you need?’ The recent work with Austin Hayes showcases this philosophy perfectly.

The Austin Hayes Group

The Austin Hayes Group has over 50 years’ refurbishment experience and over 30 years’ experience in providing coating solutions. They provide products and services to suit various industry sectors and individual requirements.

Austin Hayes’ ideology to a successful workforce is that people will work better when they enjoy what they do. Priding themselves on the professionalism and camaraderie of their staff. They always endeavour to recruit the right individual for every role.

With increased requirements for the first quarter of 2020, there was a need for 20 additional team members. They wanted to utilise a temporary to permanent approach in recruitment. Due to a constant workload it would have been almost impossible to integrate new employees without causing disruption. It was essential that temporary recruits got the same opportunities to succeed and felt as valued as full-time colleagues.

Creating a Major partnership

Austin Hayes chose to partner with Major, helping them with an innovative recruitment process. To recruit temporary and permanent staff for their Warehouse and Production sectors. From day one, we worked closely, in a very honest and open relationship. We discussed their requirements in great detail to assure we found the right people.

We visited the organisation to experience first-hand the roles which needed placing. It helped get a better understanding of what potential candidates would be undertaking. This process showed us what would be expected and what type of person would suit the roles best.

Over several weeks – with an open line of communication and numerous site visits – we recruited the required volume of staff. The on-boarding process of Austin Hayes, was key to it’s success. It really showcases what an exceptional company Austin Hayes are to work alongside, and for the staff we place there. They treat all their staff with utmost respect and dignity. All staff know that they can reach their full potential by applying themselves and working hard.

Don’t just take our word for it

The success of the bespoke recruiting process created at Austin Hayes can be seen with Badr, our first placed employee.

Badr had never worked in an environment like this before. However, he took to it so well, learning many new skills whilst still hitting his targets. This is thanks to the excellent mentoring given by the Supervisors and Managers. It’s fantastic to see our first placement get rewarded with a permanent contract and offered fantastic progression opportunities.

When we spoke to other members staff that we had placed, we received nothing but glowing feedback:

“First time working with an agency, I heard from friends they have had bad experiences. I was scared of how temporary the work could be. I’ve had a really good experience with Major and Austin Hayes! I’d recommend agency work with Major to my friends now. It’s a really good idea by Austin Hayes to use an agency”


“It’s the best agency experience I’ve had, being able to see the managers face-to-face is great. I see myself growing and developing here and hopefully it’s a long-term placement!”


A partnership built to last

We’re excited to keep this partnership thriving as we help to welcome more employees to their organisation in the future. For more information about future opportunities at Austin Hayes, please give our Leeds branch a call on 0113 276 2000.

“Our work with Major has worked so well because Briony and Major have filled our needs completely.”

Steve Graves, Director, Austin Hayes