Tyne and Wear

Defence Account Manager
26th July 2024 by

We are looking for a good Account Manager ideally with experience of working within the UK Defence or Public Infrastructure sector

The Technical Account Manager is an essential customer-facing role engaging with a range of existing customers via established accounts, existing contacts, legacy contracts and ad-hoc requirements. The role manages the provision of technical & repair services (both factory based and on-site) and the sale of new-build modern and legacy products.

As a Technical Account Manager is responsible for managing all aspects of customer interaction for the repairs workflow, including current equipment and vehicles, legacy products and other equipment as required. You will also have responsibility for managing legacy products workflow, involving execution of the full bid process from initial market engagement to fulfilment of order, including upselling product and services.

A good candidate will be able to demonstrate experience of working in the UK Defence & Security sector is preferred, but not essential. Ideally you will have sold contractual services or technical products UK public sector (this can be military, defence, infrastructure or utilities frameworks). Experience of working in a customer-facing role, providing quotes in line with set processes, for the provision of technical services and product is essential as is experience of managing multiple workflows concurrently, with each comprising their own commercial format and adhering to differing regulatory standards. Experience of managing the mitigation of obsolescence on electrical and mechanical systems is a strong advantage

A working knowledge of UK export control regulations is needed as is a full UK Driving Licence. The role is mainly office based with some travel in the UK and Overseas when needed

HOW TO APPLY

This is an exciting role with a genuine opportunity to develop your career in an industry leading environment. There is a good benefits package including an individual performance bonus

For an informal and confidential chat about the role please call Adam Jones at Major Recruitment or click Apply Now

Electrical Project Engineer
26th July 2024 by

An experienced Project Engineer with a background in Electrical Engineering is needed to play a key part in delivering technical & engineering projects for new and legacy products for an industry recognised manufacturing business

YOUR NEW JOB

The role engages with a range of internal and external stakeholders, being involved in the design, production and in-service support of new-build modern and legacy products, and delivering repair services to customer equipment. Working in a focused project team you will work with engineers and technicians with varying disciplines to deliver complex technical products in line with all relevant compliance regulations, technical & quality standards. You will also be involved in supporting bids, proposals and tender frameworks to maximise the company’s ability to win ongoing projects

YOUR PROFILE

You will need to be a qualified Electrical Engineer with 3-5 years’ experience and an understanding of the UK Defence & Security sector, or other highly regulated sector such as Oil & Gas, Renewables, Rail, Policing etc). Good project management skills and an understanding of the bids and tender process is needed as is a full UK Driving Licence and the ability to gain UK Security Clearance.

In terms of your personal qualities you will need to be energetic, curious, methodical and determined; this role requires the ability to solve a range of technical problems, in hands-on and desktop-based technical work packages. You will also need the ability to present and communicate technical matters and recommendations to management, in clear and concise English, in both writing and orally.

There is some travel to UK-based or international customer sites and you will need to be prepared to do so as company needs dictate

WHY APPLY

This is an exciting role within an industry-leading company with good career and development prospects

HOW TO APPLY

For an informal and confidential chat about the role please call Adam Jones at Major Recruitment or click Apply Now

Administrative Assistant
26th July 2024 by

Sales Administrator

Location: Gateshead
Pay Rate: £13.00/hr
Overtime: 50% after 37.5hrs
Duration: 6 months
Hours: 8.30am to 4.30pm, Monday to Friday

About the Role: My client is seeking a dedicated and detail-oriented Sales Administrator to join their team for a 6-month contract. Reporting to the Product Line Manager, you will be responsible for inputting and processing customer enquiries, quotations, and orders using our ERP and CRM systems. Your primary goal will be to enhance customer satisfaction by reducing response times and streamlining the customer experience.

Key Responsibilities:

Process customer enquiries, quotations, and orders efficiently using ERP and CRM systems.
Manage and log daily enquiries with the support of Sales Engineers and Coordinators.
Advocate for customer interests within the company to resolve requests promptly.
Assist Coordinators with tracking and measuring departmental KPIs.
Adhere to all departmental and company procedures.
Perform additional duties as required by the line manager.
Ensure compliance with company policies on health & safety, quality, and housekeeping.

Qualifications:

Essential:

Secondary school level Maths and English.
Proficient in Microsoft Office applications (PowerPoint, Excel, Word, Outlook).

Desirable:

Higher level of education.
Previous experience in a similar role.
Experience within a sales environment.
Knowledge of good sales practices and procedures.
Familiarity with ERP/MRP systems.

Apply Today: If you are an experienced administrator with a knack for improving customer satisfaction and a desire to develop your sales skills, we encourage you to apply. This is an excellent opportunity to join a dynamic team and contribute to our client’s success.

How to Apply: Please submit your CV.

INDJB

Software Engineer
25th July 2024 by

Would you like your skills to make a difference to people’s lives?

I am looking for a Software Engineer to develop embedded systems for a set of innovative safety products within a healthcare & medical setting

YOUR NEW ROLE

Working within an R&D environment your main focus will be the design, implementation, test, debug, and deployment of embedded systems firmware through the full development life cycle from specification to deployment. You will also work on cloud and PC based systems and perform software testing to ensure that the products operate at their optimum levels.

YOUR SKILLS

Ideally you will have experience of Embedded firmware development using C language with the ability to read schematic diagrams and be happy to learn C# for PC and Cloud application development (although the opposite profile would also be strongly considered). You will need to be well organised and able to prioritise and multitask across multiple projects and have good time management and project management skills

The company has a wide UK and overseas customer base and there is the opportunity to travel for customer & business meetings and seminars / exhibitions so a UK Driving License is essential.

YOUR POTENTIAL

This is an exciting opportunity to improve the lives of people through developing an innovative and safety-critical product.

Good training and development opportunities are available if you are interested in improving your skills.

CONTACT ME

For an informal & confidential chat please call Adam Jones at Major Recruitment or click Apply Now to send your CV and begin the next step in your career

INDJB

Screen Printing Assistant
25th July 2024 by

What’s on offer?

£11.44 per hour
Permanent Day Shift!
08:00 – 16:30 Monday to Friday
Training & Progression Available

Job Requirements

Assisting in the operation screen printing machines in a fast-paced environment
Garment organisation and quality checking of products to be sent off to packing
Additional duties may include stock taking and preparing inks when required
Able to work as part of a team or individually
Must have good attention to detail

Key Skills

Experience working in a factory setting
Effective communication skills
Capable of working well under pressure in a fast paced environment
Be able to read and follow instructions carefully

Product Inspection Operative
23rd July 2024 by

Major Recruitment are searching for a Product Inspection Operative for our client based in Wallsend. This vacancy is initially for 6 months but can lead to a full-time and permanent position for the right candidate.

Duties include:

Comparing manufactured products with technical drawings to check for defects, missing components, incorrect dimensions etc.
Reporting defects to other departments and agreeing corrective action
Completing relevant paperwork and quality reports
Contributing to improvement of current work practices
Liaising with other teams and departments to investigate and resolve defects

Hours of work and pay rate:

Monday to Thursday, 07:00am/ 07:30am till 16:00/ 16:30pm
Friday 07:00/ 07:30am till 11:30am/ 12:00pm
Candidates can choose which pattern they prefer
37.5 hours per week
£13.07 per hour
Overtime available as and when business needs require, x1.5 for any hours over 37.5 – £19.60

Successful candidates must have the following:

Be able to read and understand wiring schematics and technical drawings
Be able to use measuring tools and gauges
Have an understanding of visual checking processes

Please call 01919338441 for an immediate interview.

INDMN

Customer Care Agent
22nd July 2024 by

Major Recruitment are looking for a highly motivated and dynamic Customer Care Agent to join our clients’ team in Newcastle.

What’s in it for you?

Salary up to £28,000
Monday to Friday 8.30am – 4.30pm
Permanent position
Birthday off paid
Privare Healthcare
Extra time off in December
Exciting staff events
Cycle to work scheme
Early friday finishes

Main Duties:

In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and providing exceptional service. Your ability to communicate effectively and maintain a positive attitude will be key to your success.

Respond to Customer Inquiries: Address customer questions and concerns through phone, email, and chat in a timely and professional manner.
Resolve Issues: Troubleshoot and resolve customer issues efficiently, escalating complex problems to the appropriate departments when necessary.
Maintain Records: Accurately document customer interactions and maintain detailed records of inquiries, complaints, and feedback.
Provide Product Information: Educate customers about products and services, guiding them through features and benefits.
Customer Satisfaction: Strive to exceed customer expectations, ensuring a high level of customer satisfaction and loyalty.
Feedback Collection: Gather and relay customer feedback to the management team to help improve our products and services.
Team Collaboration: Work closely with other team members to ensure a cohesive and effective customer care experience.

Drop me a message if you’re interested in hearing more:

01325 468780

07777558054

ailsafrench@major-recruitment.com

INDTW

Customer Service & Bill Validation Executive – Energy Sector
21st July 2024 by

Customer Service & Bill Validation Executive – Energy Sector

North Tyneside

Up to £25k plus Annual Bonus (DOE)

You will be responsible for providing excellent customer support, managing key customer accounts, ensuring customer satisfaction, and handling billing queries. The role involves interacting with customers to understand their needs, resolving any issues or concerns, and providing guidance on energy services.

As well as excellent rates of pay you will enjoy working in our fun and relaxed working environment. If you are up for a challenge you’ve come to the right place. On-the-job training and mentorship will be provided. This will be provided by experienced and well-informed professionals with years in the Energy industry.

An example of some of the staff benefits on offer:

Fantastic working environment and culture
Training and career development from day 1
Annual bonus scheme
Generous holiday allowance
Competitions and incentives
Work-life balance
Pension scheme
Early finish on a Friday

Responsibilities::

Validation of supplier invoices
Chasing remittances with suppliers
Liaising with customers and suppliers to resolve billing disputes
Working with tenant recharges
Analysing data
Logging meter reads with suppliers for accurate bills
Building relationships with suppliers and customers in a professional way

About You:

Excellent communication skills and an excellent telephone manner
Previous experience within the energy industry
Good verbal and written skills
A positive enthusiastic approach
Good organisational skills and attention to detail
The successful applicant must have an analytic mind, good people skills and high grades in Maths and IT.

They need to be able to work on their own and have previous experience in energy industry.

If you feel that you have the experience and the skillset to make a real difference to our Client, hit the Apply button, pop us your CV over and one of our experienced Recruiters will be in touch.

To be shortlisted for interview you must have at least 6 months of experience of working in a similar role within the Energy Sector.

INDAF

Lead Generators / Energy Consultants
19th July 2024 by

Sick of grafting for a company who…

..don’t pay you what you’re owed?
..keep creating new hoops for you to jump through with no reward?
..don’t value you or view you as easily replaceable?

Then I think it’s time to make a move…

Major Recruitment are hiring for 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐨𝐫𝐬 and 𝐄𝐧𝐞𝐫𝐠𝐲 𝐂𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭𝐬 in Newcastle 📍

What’s on Offer?

🔹 Competitive Salary
🔹 Up to 30% Commissions – the correct amount, paid on time, every time!
🔹 Earn Extra Holidays
🔹 Birthday Off Paid
🔹 Private Health Care
🔹 Weekly Cash Incentives
🔹 Extra Time Off in December
🔹 Exciting Staff Events
🔹 Cycle to work scheme
🔹 Tech scheme
🔹 Monday to Friday 8.30am till 4.30pm
🔹 Early Friday finishes

Don’t be that person who constantly provides X, Y and Z for little to no return, drop myself a message to arrange a chat

(All conversations are 100% confidential)