Major Recruitment

Multi-Sector Provider of Bespoke Recruitment Solutions

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West Midlands

Health and Fitness Manager

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Major recruitment Oldbury are delighted to be recruiting for a Health and Fitness manager for an exclusive fitness club based in the Edgbaston area of Birmingham.

You will be responsible for maximising member satisfaction, ensuring high levels of membership retention and new member referrals. You will effectively manage the Health & Fitness Team and Group Fitness Programme ensuring that all services, products and systems are delivered to agreed company standards.

Hours of work are 5 shifts per week, which will be between Monday to Sunday, they will consist of early or late shifts which are as follows, please only apply if you have full flexibility with hours:

Early shift 6am-2pm

Late shift 1pm till 9pm

Duties and tasks will include;

  • Input and assist with the formulation of the clubs budget; be accountable for maintaining and operating within financial targets
  • To actively manage an on going cost control programme through analysis of all expenditure
  • Drive and maximise secondary spend through the implementation and encouragement of Personal Training, Diet and Nutrition programmes, specialised classes along with other fitness programmes
  • Ensure that members, guests and visitors receive an efficient, friendly, consistent and personalised service from all team members every visit
  • Implement and oversee new member induction programme and ongoing customer service policies taking accountability for achievement of results and applying appropriate action where necessary
  • Responsible for conducting consultations in accordance with company guidelines to set, agree and continually reassess exercise goals in relation to members lifestyle and personal requirements

Candidates welcome to apply for the role must have;

  • Professionally recognised fitness qualification/Degree (REPS Level 3)
  • First Aid qualification
  • Fitness testing, programming and mentoring individuals
  • Operating a Leisure facility including fitness suite, swimming pool, sauna, steam and group exercise studio
  • Understanding and programming of Group Exercise Studio
  • Ability to work and interact with all levels within the club and external environment
  • Excellent selling, communication and presentation skills
  • Commercial awareness and customer focus

Excellent opportunity and amazing team and work environment.

Parking is available.

INDLS

Income Recovery Officer

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Major Recruitment Oldbury is delighted to be recruiting for an Income Recovery Officer for a well-known established public sector organisation. You will undertake the effective collection of current and former tenant arrears as well as the recovery of other related debts due to the organisation. To monitor arrears cases in accordance with the relevant policies and procedures with a clear emphasis on prevention. The role is on an ongoing temporary basis.

Hours of work are Monday to Friday 9am till 5pm (37 hours a week)

Duties and tasks will include;

  • To undertake all aspects of income and debt recovery casework in accordance with relevant procedures, ensuring that action is prompt and appropriate utilising all avenues of recovery including but not limited to letter, telephone, SMS messaging, e-mail and home visits.
  • To prepare cases for submission to Court and represent business in the County Court on possession and eviction cases as required. To be fully conversant with County Court procedures including liaison with Court officials, Bailiffs and Legal Services as required.
  • To maintain accurate records/files relating to customers with an outstanding debt, ensuring that such records are updated in a timely manner, are clear, accurate and concise and where relevant identify any key legal dates/outcomes.
  • To prepare cases for submission to Court and represent business in the County Court on possession and eviction cases as required. To be fully conversant with County Court procedures including liaison with Court officials, Bailiffs and Legal Services as required.
  • To contribute to and implement practical measures to mitigate the impact of Welfare Reform, ensuring always that the relevant legislation is utilised to secure an outstanding debt, i.e. applying for Third Party Deductions, Managed Payments and Discretionary Housing Payments.

Candidates welcome to apply must have;

  • Literacy level 2 qualification or equivalent as a minimum
  • A minimum of 2 years’ experience of working in rent arrears recovery or similar income collection environment
  • Experience dealing with vulnerable customers and customers who have complex/ multiple needs
  • Ability to work consistently, accurately and with attention to detail
  • Experience working to deadlines prioritising and organising workload

INDLS

Telemarketer (temporary to permanent)

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Major Recruitment Oldbury are delighted to be recruiting for a leading business to business telemarketing organisation in Birmingham City Centre, who are seeking motivated Telemarketers to start immediately on a temporary to permanent basis.

The role will be office based Monday to Wednesday (based in Birmingham city centre) and working from home on a Thursday and Friday. Full time working from home options are also available. Hours of work are Monday to Friday 8.30am to 4.30pm.

Duties and tasks will include:

  • Carry out unscripted telephone calls on behalf of clients.
  • Answer questions about product specifications.
  • Book appointments with relevant prospects.
  • Complete data cleansing activities.
  • Carry out market research into various industries.
  • Provide input into lead generation campaigns of various makeups.
  • Accurately and efficiently enter prospect details into the company database.

Major Recruitment are looking to speak to candidates who have the following:

  • Good telephone manner
  • Excellent verbal and interpersonal communication
  • Good command of English language and grammar
  • Ability to work to targets: call volumes, conversations and leads
  • Time management skills
  • Client liaison and good customer service
  • A team player with the ability to self-motivate
  • Computer literate including MS Word, Excel, Outlook and Access
  • Planning and organisational skills

Genuinely an excellent opportunity for a candidate seeking career progression.

Great incentives including the following:

Early finishes

Regular one to ones

Free snacks and lunches

One to one coaching

Motivational events

INDLS

Production Operative

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Production Operative £12.88 p/h

Brierley Hill

Temp

The company: We are recruiting on behalf of a successful manufacturer based in Brierley Hill. They are looking for a 10 Production Operativs to join their team on a temp basis.

The job: * Working on the production line. * Machine operating. * Sortation of products. * Picking and packing. * Quality inspection.

Hours of work: Monday-Friday, 8am-4pm

INDDB