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Hamilton Woods Associates

Contact Centre Team Leader

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Contact Centre Team Leader
Permanent
Up to £34,500
Manchester

Hamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team. The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs.

The role requires working shifts of 6am-6pm with a 4 on 4 off pattern

Duties & Responsibilities of the Contact Centre Team Leader:

  • Oversee a team of multi-skilled staff, who will deliver a high quality 24 hour service including; security, CCTV, concierge, mobile patrols, anti-social behaviour and fire alarm response
  • Liaise with the Police and Council to reduce and prevent incidents of crime and anti-social behaviour
  • Carry out the induction process with new members of the team and train them in all aspects of their job role, health and safety and welfare issues
  • Assist and support the Night Manager to manage the team shift rota ensuring adequate staffing levels covering 24 hours per day 365 days per year
  • Monitor and effectively manage sickness absence when required
  • Identify and address training
  • Record complaints received
  • Attend management meetings and training as required
  • Conduct regular safety inspections and risk assessments

Essential Requirements of the Contact Centre Team Leader:

  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Senior Recruitment Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Security Team Leader

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Security Team Leader
Permanent
Up to £34,500
Manchester

Hamilton Woods Associates are currently recruiting for Security Team Leader on behalf of an organisation to provide supervision to their night service to oversee the service including security, CCTV, door entry, ASB and emergency response.

Duties & Responsibilities of the Security Team Leader:

  • Oversee a team of multi-skilled staff, who will deliver a high quality 24 hour service including; security, CCTV, concierge, mobile patrols, anti-social behaviour and fire alarm response
  • Liaise with the Police and Council to reduce and prevent incidents of crime and anti-social behaviour
  • Carry out the induction process with new members of the team and train them in all aspects of their job role, health and safety and welfare issues
  • Assist and support the Night Manager to manage the team shift rota ensuring adequate staffing levels covering 24 hours per day 365 days per year
  • Monitor and effectively manage sickness absence when required
  • Identify and address training
  • Record complaints received
  • Attend management meetings and training as required
  • Conduct regular safety inspections and risk assessments

Requirements of the Security Team Leader:

  • SIA CCTV Licence (Desirable)
  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Senior Recruitment Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Claims Officer

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Claims Officer

6 months FTC

£29,500

35 hours pw

Leeds/ Remote

Hamilton Woods Associates are currently recruiting for a Claims Officer for a public sector organisation, on an initial 6 month contract in West Yorkshire. The role will be responsible for providing a customer focused insurance and claims handling service.

Duties and Responsibilities of the Claims Officer:

  • Managing own caseload from first notification to settlement, for a variety of claims such as property damage, employers/ public liability and housing condition (disrepair)
  • Effectively co-ordinating and managing the progression of case
  • Ensuring compliance with regulatory requirements and deadlines
  • Drafting witness statements to record accurate version of events
  • Negotiating with third party solicitors on all housing disrepair claims to reach amicable settlements
  • Reviewing documents to assess claims and make decisions on liability
  • Proactively working to de-escalate potential claims

Requirements of the Claims Officer:

  • Strong communicator with the ability to deal with challenging situations
  • Previous insurance claims experience, including the handling of investigation cases eg damage claims and personal injury
  • Housing litigation experience would be beneficial but not essential eg housing condition/ disrepair

To be considered for this exciting role, please contact Bethan Hall – Associate Director at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Damp and Mould Surveyor

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Damp and Mould Surveyor
Manchester
Temporary – Permanent
£25+ Umbrella ph

We are currently working on behalf of a social housing provider in Manchester, to recruit for a Damp and Mould Surveyor on a temporary to permanent basis.

Duties of the Damp and Mould Surveyor:

  • Undertake surveys, prepare schedules of condition, schedules of work, tender documentation and ensure specifications are kept up to date
  • Oversee the right response to damp and mould cases based on severity
  • Assist in the design, procurement and management of contracts and contractors in delivering works within the damp and mould workstreams
  • Manage day to day workload
  • Adhere to all health and safety regulations
  • Review payment applications
  • Monitor performance of contractors

Requirements of the Damp and Mould Surveyor:

  • Strong knowledge around the cause of damp and mould
  • HNC qualification or equivalent
  • Driving licence

To be considered for this exciting role, please contact Lucie Houston – Senior Recruitment Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please assume you have been unsuccessful

Housing Support Worker

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Housing Support Worker
Temporary – Permanent
£16.50 Umbrella
Manchester

Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Housing Support Worker in Manchester.

Responsibilities of the Housing Support Worker includes:

  • Working with a variety of clients with complex needs including homelessness, substance misuse and young offenders
  • Signposting clients to other services within the community
  • Completing housing benefit, council tax and universal credit claims
  • Conducting risk and needs assessments

Requirements of the Housing Support Worker:

  • Enhanced DBS
  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Senior Recruitment Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot reply to everyone with

Head of Finance

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Head of Finance – FMCG

£90,000 – £95,000

Tamworth

Hamilton Woods is working to find a Head of Finance for a American owned large FMCG business. The Head of Finance needs to be technically strong in Financial Reporting & Controls. They are in a period of heavy change and needs someone who can implement new controls tighten the process surrounding month, quarter and year end processes. The opportunities within this multibillion turnover business are vast for the right individual.

Responsibilities for the Head of Finance:

  • You are responsible for maintaining a robust control environment and driving transformation in our operational finance performance. This includes automating processes, delivering high-quality management information, and providing insightful forecasting.
  • The role requires technical accounting skills, leadership, and strong interpersonal skills, along with a drive for continuous improvement as the business expands through acquisitions.
  • You should have proven leadership abilities and the potential to grow with the business. Currently, there are 5 direct reports within a team of approximately 50 members.
  • You will play a key role in developing a “best-in-class” finance function and must be comfortable and skilled in implementing and managing change.

What do we want from a Head of Finance:

  • Financial Reporting Background: You should be familiar with the audit process and accounting for a medium-sized entity, ideally with experience in listed companies.
  • SOX & USGAAP Experience: This is essential for the role.
  • Strong Leadership Skills: You must have the ability to inspire and develop a large team.
  • Credibility Building: You should quickly establish credibility with both internal and external stakeholders and serve as an ambassador for finance.
  • Exceptional Organizational Skills: You need to multi-task, resolve issues, and ensure the delivery of high-quality outputs.
  • Player/Manager: You should be willing to roll up your sleeves and get involved when needed.
  • Curiosity and Detail-Oriented: You should have a keen interest in understanding details and addressing issues that affect your team and the wider business.
  • Fully Qualified Chartered Accountant: Ideally trained in practice

Package:

  • Up to £95K
  • 15% Bonus
  • Pension
  • Hybrid Working – 2 days office

ASB Officer

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ASB Officer
Temporary
£28.81 Umbrella
Northamptonshire, Hybrid

Hamilton Woods Associates are currently recruiting for an ASB Officer on behalf of a public sector organisation to manage their ASB and domestic violence cases across their housing stock.

Duties & Responsibilities of the ASB Officer:

  • Manage cases of ASB, domestic violence and hate crime
  • Gather evidence from customers, residents and third party agencies
  • Prepare written cases for cause and take witness statements
  • Attend court when necessary

Essential Requirements of the ASB Officer:

  • Basic DBS
  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Senior Recruitment Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Senior Night Support Worker

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Senior Night Support Worker
Permanent
Up to £34,500
Manchester

Hamilton Woods Associates are currently recruiting for Senior Night Support Worker on behalf of an organisation to provide supervision to their night service to oversee the service including security, CCTV, door entry, ASB and emergency response.

Duties & Responsibilities of the Senior Night Support Worker:

  • Oversee a team of multi-skilled staff, who will deliver a high quality 24 hour service including; security, CCTV, concierge, mobile patrols, anti-social behaviour and fire alarm response
  • Liaise with the Police and Council to reduce and prevent incidents of crime and anti-social behaviour
  • Carry out the induction process with new members of the team and train them in all aspects of their job role, health and safety and welfare issues
  • Assist and support the Night Manager to manage the team shift rota ensuring adequate staffing levels covering 24 hours per day 365 days per year
  • Monitor and effectively manage sickness absence when required
  • Identify and address training
  • Record complaints received
  • Attend management meetings and training as required
  • Conduct regular safety inspections and risk assessments

Essential Requirements of the Senior Night Support Worker:

  • SIA CCTV Licence
  • Full UK Driving Licence

To be considered for this exciting role, please contact Lucie Houston – Senior Recruitment Consultant at Hamilton Woods on 01509 276158 or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 – 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.