Major Recruitment

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FMCG

Quality Assurance Manager

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Quality Assurance Manager

Waupaca County, Wisconsin

Food Manufacturing

Major Talent is partnered with a global food business with facilities across North America, Asia, and Europe. We are currently looking to speak with qualified candidates for a Quality Assurance Manager opening

As a Quality Assurance Manager, you will provide leadership related to various quality programs including, but not limited to, HACCP, sanitation, hygiene, validation, document control, document review, change management, supplier/vendor qualification and management, raw material specifications, internal auditing, pest control,

Responsibilities of a Quality Assurance Manager

  • Manage the formulation, implementation and maintenance of basic policies, plans, programs, standards and techniques necessary to achieve food safety and quality objectives.
  • Manage the development and maintenance of methods and systems for measuring the degree to which food safety/quality goals, objectives and standards are being met; utilizing the results in the effective management of QA activities and recommending corrective actions as needed.
  • Interface with sales, suppliers, customers, manufacturing, and distribution to establish food safety and quality requirements on individual products and services based on customer need, the function of the product and its reliability, scalability, and value.
  • Manage food safety and quality assurance functions to ensure that proposed and existing products and processes are reviewed to avoid or eliminate unnecessary food safety and quality issues; developing recommendations for improvements that increase product uniformity and reliability and improve characteristics to reduce field failures and complaints.
  • Ensure all operations comply with government and agency regulations; manage all audits with such agencies
  • Ensure compliance of Standard Operating Procedures (SOP), Good Manufacturing Practices (GMP), Good Lab Procedures (GLP), Safety policies, regulatory requirements and organization guidelines.

Experience Required to be a Quality Assurance Manager

  • Bachelor’s Degree required; preferably in Food Science, Dairy Science, Operations Management or related field.
  • Equivalent combination of education and/or experience may be considered.
  • Minimum three years of quality assurance/control experience required; preferably in food processing/dairy production.
  • Previous supervisory experience required.
  • HACCP Certification required.
  • PCQI Certification required.
  • SQF Certification required.
  • ASQ CMQ/OE Certification preferred.
  • CIS preferred.
  • Proven ability to manage and develop staff.
  • Knowledge of Food Quality and Food Safety programs including GMP, HACCP, CAPA.
  • Ability to read, understand, and follow documents and procedures (GLP, SOP, MSDS, GMP, test procedures, and HACCP) and translate into workable plant procedures including implementation and accountability.

What is in it for you?

  • Medical, Dental, Vision, Life, Short and Long-term Disability Insurance.
  • 401(k) with 7% company contributions.
  • 3 weeks Paid Time Off.
  • Paid holidays and 2 floating holidays
  • Paid parental leave.
  • Advancement Opportunities

If you are interested, please click apply now and one of our recruitment specialists will be in touch.

Major Recruitment is an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract, you will find our staff professional and courteous and our interview process straightforward.

INDBD

Technical Support and Services Manager

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Technical Support & Services Manager

Ingredients

Grand Rapids, Michigan

Major Talent is partnered with a food ingredients business in the United States that offers a range of products to the Nutrition, Pharmaceutical and Food and Beverage industries. Due to continued growth, they are looking for a Technical Support & Services Manager to join the team

As a Technical Support & Services Manager, you will manage daily technical and quality assurance operations while providing hands-on laboratory management and customer-facing technical support. This role combines immediate technical execution with management responsibilities, with opportunity to grow into strategic leadership as the company expands

Responsibilities of a Technical Support & Services Manager

  • Provide technical support to the sales team on product specifications and applications
  • Lead customer sample preparation and technical presentations
  • Manage laboratory equipment, calibration, maintenance schedules, and vendor relationships
  • Support product formulation and custom ingredient development
  • Schedule and prioritise testing activities and sample processing
  • Manage current lab staff and processes (hiring additional staff as lab grows)
  • Develop and document testing methods, quality control procedures, and raw material standards
  • Create comprehensive technical documentation system for regulatory compliance and product quality
  • Establish and enforce quality standards for testing materials and products
  • Implement in-process product inspection standards
  • Foster food safety culture and ensure compliance with GMP and industry regulations
  • Serve as liaison between technical operations and other departments
  • Collaborate with procurement on supplier communications, material approvals, and supplier qualifications
  • Manage cross-departmental project timelines and communication
  • Professional Development
  • Maintain professional knowledge through continuing education and industry involvement
  • Other related duties as assigned to support company growth

Skills required to be a Technical Support & Services Manager

  • Bachelor’s degree in Chemistry, Food Science, Biology, or related scientific field
  • 5+ years of experience in food/ingredient laboratory environment
  • Previous pharmaceutical or nutraceutical industry experience preferred
  • Knowledge of analytical instrumentation and testing methodologies
  • Understanding of FDA regulations, GMP, and food safety requirements
  • Strong documentation and SOP development skills
  • Leadership experience managing technical staff
  • Experience with ingredient labeling, nutritional data, and FDA/USDA documentation requirements
  • Exposure to document management systems or LIMS
  • Understanding of ingredient specifications and supplier qualification processes
  • Interest in developing expertise in food ingredient regulations and technical operations
  • Management and oversight of a Team to meet regulatory requirements and operational needs

If you are interested, please click apply now and one of our recruitment specialists will be in touch.

Major Recruitment is an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward.

INDBD

Technical Support Specialist

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Technical Support Specialist

Ingredients

Santa Fe Springs, California

Major Talent is partnered with a food ingredients business in the United States that offers a range of products to the Nutrition, Pharmaceutical and Food and Beverage industries. Due to continued growth, they are looking for a Technical Support Specialist to join the team on the West Coast

As a Technical Support Specialist, you will manage day-to-day technical and quality assurance operations, providing hands-on laboratory oversight and customer-facing technical support to ensure product quality, regulatory compliance, and customer satisfaction. This role requires a proactive, solutions-oriented professional who can balance operational execution with cross-functional collaboration while driving continuous improvement. It also offers a clear opportunity for growth into a technical leadership or team lead position as responsibilities expand

Responsibilities of a Technical Support Specialist

  • Provide technical support to the sales team on product specifications and applications
  • Lead customer sample preparation and technical presentations
  • Manage laboratory equipment, calibration, maintenance schedules, and vendor relationships
  • Support product formulation and custom ingredient development
  • Schedule and prioritise testing activities and sample processing
  • Aid in developing and documenting testing methods, quality control procedures, and raw material standards
  • Help create comprehensive technical documentation for regulatory compliance and product quality
  • Establish and enforce quality standards for testing materials and products
  • Implement in-process product inspection standards
  • Foster food safety culture and ensure compliance with GMP and industry regulations
  • Serve as liaison between technical operations and other departments
  • Collaborate with procurement on supplier communications, material approvals, and supplier qualifications
  • Manage cross-departmental project timelines and communication
  • Maintain professional knowledge through continuing education and industry involvement
  • Other related duties as assigned to support company growth

Skills required to be a Technical Support Specialist

  • Bachelor’s degree in Chemistry, Food Science, Biology, or related scientific field
  • 5+ years of experience in a food/ingredient laboratory environment
  • Knowledge of analytical instrumentation and testing methodologies
  • Understanding of FDA regulations, GMP, and food safety requirements
  • Strong documentation and SOP development skills
  • Leadership experience managing technical staff
  • Experience with ingredient labeling, nutritional data, and FDA/USDA documentation requirements
  • Exposure to document management systems or LIMS
  • Understanding of ingredient specifications and supplier qualification processes
  • Interest in developing expertise in food ingredient regulations and technical operations

If you are interested, please click apply now and one of our recruitment specialists will be in touch.

Major Recruitment is an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward.

INDBD

Sales Manager

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Territory Sales Manager (North Eastern States)

Ingredients

Remote – (You will need to be based between Maine and West Virginia)

This is a remote role that will oversee a territory of the Northeastern States; as such, you will need to be based between Maine and West Virginia

Major Talent is partnered with a food ingredients business in the United States that offers a range of products to the Nutrition, Pharmaceutical and Food and Beverage industries. They are looking for a Territory Sales Manager to join the team on the East Coast

As a Territory Sales Manager, you will drive consistent revenue growth and customer satisfaction with limited direction and achieve or exceed productivity targets.

Responsibilities of a Territory Sales Manager

  • Generates revenue by soliciting and obtaining orders, understanding, and interpreting technical requirements, providing technical information, and developing accounts.
  • Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
  • Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations.
  • Travel required (30%+), including face-to-face client meetings and trade shows within a designated territory
  • Closes new accounts by answering telephone, fax, and e-mail inquiries and verifying and entering information.
  • Develops accounts by checking customers’ buying history, suggesting related and new items, and explaining technical features.

Skills required to be a Territory Sales Manager

  • Previous Sales, Business Development or Account Management experience
  • Excellent communication, negotiation, and relationship-building skills
  • Experience working with food ingredients, supplements or in the sports nutrition market
  • Bachelor’s degree or work experience in Sales, Business Management or related field
  • Proficiency in Microsoft Office and CRM software
  • Flexibility to travel

If you are interested, please click apply now and one of our recruitment specialists will be in touch.

Major Recruitment is an employment agency working on behalf of our client. Should you be seeking a new permanent position, temporary assignment, or contract you will find our staff professional and courteous and our interview process straight forward.

INDBD

QA Supervisor – Nights

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To champion a culture where food safety, quality, and continuous improvement are at the heart of everything we do. Working closely with operational teams, you will provide visible leadership that drives high standards, empowers people, and ensures products consistently exceed customer and regulatory expectations.

As a trusted technical partner, you will build strong cross-functional relationships, develop capability across teams, and inspire a proactive approach to quality through coaching, collaboration, and problem-solving. You will lead by example, creating an environment where food safety is everyone’s responsibility and continuous improvement is part of the daily routine.

Shift pattern – 4 on 4 off 6-6

Development Manager

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The NPD Manager will report into a NPD Controller and help to drive the innovation agenda internally and with our customers. Ensuring a continuous quality first agenda. Supported by the Process Technologist and reporting to the Head of NPD. We are looking for a real foodie and someone who gets excited about innovation

Food Obsessed – You are the engine behind our product innovation agenda. Keeping your finger on the pulse of food and drink trends and sharing your findings, products and examples across the team.

Continuous learning / researching. Use personal experience, product tastings, online research and insight driven by the category team.

NPD and EPD management – Relentlessly driving innovation and product improvement from concept to launch.

Working in tandem with the Category and Commercial team to ensure we are using data driven insight to target the largest and most strategic opportunities to deliver category value and volume growth.

Proactive and continuous product management. Driving the long-term innovation plan to deliver against our customers strategic ambitions

Working cross functionally with Category and Commercial to ensure a joined-up approach to product launches with all of our customers.

Developing innovation briefs, in partnership with our customers as their partner supplier.

To develop products from concept, customer sign off, factory trials, nutrition and shelf-life evaluation through to launch procedures. Includes associated specification and quality system maintenance.

Internal systems and specs maintained and up to date. Customer critical path management, paperwork and systems management.

Sample Management – Development of products will require kitchen development work regarding samples for customer presentations.

Samples are fit for purpose and of the highest quality for both internal and customer approval.

Project management – Lead and own all customers and projects working closely with Category, Commercial, Technical, Planning & Operations.

Internal and external teams understand the ownership of the project. Provide clear communication to and direction to all key stakeholders both internally and within our customers.

NPD Meeting leadership – Cross functional, biweekly meeting.

Specifications and artwork are approved in a timely manner as directed by our customers and inline with the critical path.

Benchmarking – Support the benchmarking schedule. Feedback to the business updates with opportunities and developments within the sector

Process Management – Support the Process Technologist in investigation of process related issues, identifying issues and making recommendations to deliver quality and consistency.

Continuous improvement approach to NPD & Production

Customer presentations – Lead NPD / Product development and Benchmarking meetings with all customers.

Product Presentations are led by the NPD team to customers and aligned with Category and Commercial.

A passion for food culture, research through media, online platforms, comp shops, food safaris and recipe exploration. Share your findings with the team.

ESSENTIAL / DESIRABLE SKILLS, COMPETENCIES AND QUALITIES

Essential

Desirable

Previous NPD / Process experience.

Previous experience in FMCG environment

A real passion for food

  • A well-developed palate
  • Driven and motivated
  • Excellent communication, presentation and influencing skills
  • IT literate
  • Good attention to detail

Excellent English speaking and written skills

Ability to plan and organise your time to deliver concepts to an agreed quality and timescale

Category Marketing Manager – 6 month FTC

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Role Overview

The Category Manager turns shopper and market data into clear, actionable insights that drive category growth for both the business and retail partners. Blending data analysis with category strategy and customer leadership, this role shapes ranging, merchandising, pricing and promotional decisions.

Acting as the bridge between commercial, marketing and retail teams, the focus is on ensuring decisions are insight‑led and rooted in real shopper behaviour.

Key Responsibilities

  • Own and deliver an insight‑driven category strategy that unlocks sustainable growth
  • Build strong, influential relationships with key retail partners
  • Identify opportunities through shopper insight, market trends and competitor analysis
  • Partner with Brand teams to embed category and consumer insight into innovation plans
  • Turn complex data into compelling stories that influence customers and internal teams
  • Champion the voice of the shopper by understanding missions, behaviours and drivers
  • Lead shopper insight projects that deliver clear commercial recommendations

Core Competencies

Leading Performance

  • Takes ownership, delivers to high standards and follows through on commitments

People & Talent

  • Supports development through coaching, feedback and inclusive collaboration

Business Awareness

  • Applies commercial understanding to interpret data and support sound decision‑making

Leading Change

  • Positively supports change and keeps teams engaged and outcome‑focused

Collaborating & Influencing

  • Uses insight and strong communication to influence and build trusted partnerships

Commercial Executive

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The Role

This is a hands-on, commercial role where you’ll work closely with the Commercial Manager to unlock growth across the UK market. You’ll play a key part in managing major customer accounts day to day, helping to drive profitable growth, outstanding service levels, and long-term partnerships.

You’ll be right at the heart of the action – influencing account strategy, owning commercial admin, supporting forecasting and revenue management, and acting as a central contact for customers. You’ll also take the lead on NPD project management, ensuring launches land on time, on spec, and with impact.

If you enjoy variety, pace, and seeing your work translate directly into results on shelf, this role will keep you engaged and challenged.

What You’ll Be Doing

  • Take P&L responsibility for a defined account, driving brand growth in line with business objectives

  • Act as the day-to-day commercial contact for customers, building strong, trusted relationships

  • Partner with Marketing to create and deliver compelling customer plans, including in-store and online activation

  • Analyse promotional performance, turning insight into clear recommendations that maximise ROI

  • Deliver robust reporting and data analysis, supporting decision-making with actionable insights

  • Manage forecasting (internal and external) on a weekly basis

  • Support S&OP and revenue management, ensuring alignment across the business

  • Own NPD project critical paths, coordinating cross-functional teams to deliver successful launches

  • Work closely with Supply Chain on stock, availability, and service level performance

  • Liaise with supply site planners to maintain full CSL

  • Manage customer administration for allocated accounts, including promotional nominations and EPOS analysis

  • Support the delivery of Joint Business Plans and sustainable channel growth

  • Act as the voice of the customer internally, championing their needs across the business

  • Ensure timely, accurate information flows to wider business teams

Regional Account Manager – Leicester / Northampton

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In line with their current growth, we are looking for a Sales and Business Development Manager to join the sales team to grow the business in both existing and new customers. In this role you will be an important part of a successful small team ensuring the customer base is developed through supporting existing outlets on a regular basis to optimise sales and grow their business, following up leads, opening new outlets and by sourcing new locations, in addition to keeping an open mind to alternative target market opportunities.

Duties Will Include:

· General support to existing customers; conducting range reviews and refreshes to grow their business with the brand. This will involve sales analysis and presentations through to hands on instore merchandising including making wooden frames, assembling boxes and displaying the products ready for retail. This will require a willingness to ask pertinent questions with influencing skills being key to success.

· Identify possible new customers through your initiative referrals, developing your own leads, internet, databases etc. Working with sales and marketing colleagues to drive support.

· Convert prospects into customers – liaising with customer to finalise product mix and installation logistics.

· To install new customer sites – making wooden frames, assembling boxes and merchandising of freezers to be “retail ready”. This will necessitate an aptitude for practical hands on working and a willingness to get on with what needs to be done to ensure everything is retail ready for the customer.

· To generate and maintain appropriate sales reporting functions.

· To attend exhibitions to represent the company

· Reporting to Head of Sales

· Training by Head of Sales

· To gather market and product information through above activities for both current target markets and possible new markets

· Will involve staying away overnight when required in normal course of business

Key Attributes:

· Be able to liaise with a broad spectrum of business people and personalities, good interpersonal and rapport building skills

· Be independent and self-motivated – responsible for own diary management and customer visit planning

· Be a team player – being a small company this role is very varied

· Be proactive and flexible with the ability to independently prioritise

· B2B sales experience and selling a branded offer.

· Food experience a must, frozen food experience useful

· Food retail experience useful

· An understanding of the farm shop sector and convenience sector an advantage but n

NPD Process Technologist

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NPD Process Technologist

Location: Coventry
Job Type: Permanent | Full-Time

Major Recruitment is recruiting for an NPD Process Technologist on behalf of a leading food manufacturer based in Coventry.

This is an exciting opportunity to join a busy New Product Development team, supporting products from concept through to launch. You’ll be involved in recipe development, factory trials, product testing, technical documentation and working closely with Operations, Technical, Engineering and Purchasing teams to deliver successful new products.

Key Responsibilities

  • Support NPD projects from concept to launch.
  • Develop recipes and conduct kitchen and factory trials.
  • Complete trial reports and technical documentation.
  • Coordinate nutritional, microbiological and shelf-life testing.
  • Ensure products meet quality, food safety and cost targets.
  • Work with internal teams, suppliers and customers to deliver projects on time.

About You

  • Degree in Food Science/Food Technology or relevant industry experience.
  • Previous experience in NPD or food manufacturing.
  • Strong organisational and communication skills.
  • Hands-on approach with excellent attention to detail.
  • Able to manage multiple projects in a fast-paced environment.
  • Full UK driving licence is beneficial.

This is a fantastic opportunity to join an innovative food manufacturing business offering career development and the chance to work on exciting new product launches.

Apply today through Major Recruitment.