Major Recruitment

Multi-Sector Provider of Bespoke Recruitment Solutions

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Major Recruitment

Customer Service Advisor / Administrator

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Customer Service Advisor / Administrator

  • Location: Norwich, Norfolk.
  • Working Arrangement: Office, Phone Based.
  • Working Hours: Monday to Friday 8.45am to 5.00pm (just over 37 hour contract).
  • Salary Circa: up to £25,000 p.a. (depending on experience).


The Company:
Our client is an independent technology company specialising in IT support and print solutions. Serving businesses both locally and nationally, they enhance IT security and efficiency. Committed to innovation and customer satisfaction, they take pride in being a trusted partner to their clients and a supportive employer to their staff.

What to Expect:
In this role, you will be office-based, working within a small, friendly team. Your primary responsibility will be handling customer sales enquiries over the phone, resolving any issues with orders, and managing all associated administrative tasks.

What You’ll Bring to the Role:
You will thrive in a fully office-based role, confident in handling customer enquiries over the phone and managing multiple tasks throughout the day. A good command of written and spoken English, along with strong computer skills, is essential. While a driving license isn’t required, the ability to commute to the office would be advantageous.

Responsibilities Include:

  • Handle Customer Enquiries: Respond to customer inquiries via phone, providing clear and helpful information.
  • Resolve Customer Issues: Address customer concerns or issues related to products, services, or orders, finding prompt and satisfactory solutions.
  • Administrative Support: Process orders, maintain records, and complete relevant administrative tasks associated with customer enquiries.
  • Collaborate with Team: Work closely with team members to ensure smooth day-to-day operations and share relevant information as needed.
  • Ensure Customer Satisfaction: Strive to deliver excellent customer service in all interactions, aiming to improve overall customer satisfaction.
  • Contribute to Team Goals: Work towards meeting team and company performance targets, such as response time, resolution time, and customer satisfaction metrics.

Details & Benefits:

  • Salary Circa: up to £25,000 p.a. (depending on experience).
  • Working Hours: Monday to Friday 8.45am to 5.00pm (just over 37 hour contract).
  • Time: Weekends and Bank Holidays off + Generous Annual Leave Allowance.
  • Culture: A supportive and dynamic team environment with a focus on employee growth and safety.
  • Contract: Full Time, Permanent.

If you have the necessary Customer Service Advisor and Administrative experience and are looking for a new challenge within a friendly and establish local company, then apply now!!

If you have the right experience, qualifications, and a passion that fits our team, we’d love to hear from you. Don’t miss this opportunity to take the next step in your career – apply now!

Please contact our office on 07341 497822 or email Louisa Coggs at louisacoggs@major-recruitment.com

Major Recruitment acts as an Employment Agency for permanent roles and an Employment Business for temporary opportunities.

INDER

PPT Operative

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PPT Operative – Temp-Perm – Coalville

A new position within an established and reputable company, they have an excellent presence across the UK and globally and are wanting a PPT Truck Driver to join the team. Reporting into the warehouse management team you will undertake all duties necessary to full fill your role working as a team. This is a 4 on 4 off role.

Shift Pattern + Pay:

  • 4 ON 4 OFF
  • DAYS OR NIGHTS
  • 6:00-18:00 OR 18:00-06:00
  • £12.21 / £13

What you’ll be doing

  • Operate a PPT Truck safely and efficiently
  • Load, unload, and move goods within the warehouse
  • Ensure accurate stock placement and retrieval
  • Conduct daily equipment checks and report any maintenance issues
  • Follow all health & safety regulations and company procedures
  • Undertake other duties as requested to meet efficiency in the warehouse

What’s in it for you?

  • Great company who can give you longevity and development
  • This is a new opening in the business
  • 4 ON 4 OFF 6-6 days or nights avaliable
  • Light easy loads and product
  • friendly team and clean environment

Key skills as an experienced PPT Forklift Truck Driver

  • You will hold a valid licence in house or external
  • Team player with a can do attitude

Interested? Want to hear more about this position for a Forklift Truck Driver, apply with your CV and I’ll be in touch.

INDAS

Technical Lead – Electrical Bias

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Technical Lead – Electrical Bias (Office-Based and some travel)
Rochdale £55,000-£60,000 + Company Van + Phone + Benefits

Overview:

Looking to move off the tools but stay at the heart of technical problem-solving and team leadership?

We’re hiring a Technical Lead (Electrical Bias) to provide high-level support, guidance, and coordination for our client’s nationwide service engineering team. This is a predominantly office-based role at our Rochdale HQ, with occasional travel to customer sites.

You’ll bring your electrical and mechanical expertise to coach engineers, support quoting and diagnostics, and take a hands-on approach to improving the quality and consistency of our service operations – without being out on the road every day.

What’s in It for You?

  • Salary: £55,000-£60,000 depending on experience

  • Company van + fuel card (for occasional site visits)

  • Company phone

  • Office-based stability with real engineering influence

  • Join a business that’s growing fast in the recycling/automation sector

  • Career development and autonomy in a visible, impactful role

What You’ll Be Doing:

  • Provide advanced technical support (electrical/hydraulic/mechanical) to internal engineers and clients

  • Coach and supervise our field-based service engineering team

  • Support quoting, job scoping and remedial work plans alongside the Head of Service

  • Use service management software (BigChange) for job scheduling and task tracking

  • Maintain stock levels, coordinate parts, and support on technical procurement

  • Assist with training, quality assurance and service standards

  • Occasionally travel to customer sites to support complex installs or issues

  • Contribute to our growth by delivering service excellence and operational leadership

What We’re Looking For:

  • Strong background in electrical engineering, ideally in service, maintenance, or industrial equipment

  • Experience supporting or supervising engineers (team lead or senior engineer level)

  • Confident communicator – able to liaise with both engineers and clients effectively

  • Knowledge of hydraulic and mechanical systems is a big plus

  • Computer literate (Excel, Word, ideally some experience with SAGE or service software)

  • Organised, proactive, and ready to lead by example

  • Full UK driving licence required

This role may suit someone currently working as a:

Senior Service Engineer, Technical Support Supervisor, Engineering Team Leader, or Electrical Support Lead looking to step into a more strategic and stable leadership role.

Ready to step into a key technical leadership role without giving up your engineering edge?
Apply now with your CV – I review every application.

INDEP

IT Support Technician

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Looking for your next hands-on IT role with variety, ownership, and room to grow?

If you thrive on solving tech issues, enjoy working across multiple sites, and love helping people get the best from their devices and systems – this could be your perfect next step.

We’re looking for someone confident in both 1st and 2nd line support, happy to travel between locations (all within reasonable distance), and keen to get stuck into hardware, networking, and Microsoft 365.

What’s in it for you?

  • £27,000 basic salary + up to £2,000 annual KPI bonus

  • 35-hour work week

  • Hands-on training across systems, security, networking and more

  • The chance to build broad technical skills in a close-knit team

  • A role where no two days are the same – variety is guaranteed!

What you’ll be doing

  • Providing 1st/2nd line support across a busy, multi-site environment.

  • Maintaining and configuring Windows 11 PCs, MacBooks, iPhones, iPads, and more.

  • Supporting end users on Office 365 – including Teams, SharePoint, MFA, Intune.

  • Taking ownership of IT asset management, including deployment, tagging, and documentation.

  • Helping ensure systems are spot on- including scheduled checks and on-site tech support during key events (with time off in lieu for any out-of-hours work).

  • Working closely with external vendors and helping to scope and deliver improvement projects.

What you’ll need

  • Prior experience in a similar 1st/2nd line support role

  • Solid working knowledge of Windows OS, Microsoft 365, basic networking, and mobile device management (MDM).

  • Confidence troubleshooting and communicating with stakeholders across all levels.

  • An organised mindset – you’ll be tracking assets, stock levels, and support requests.

  • A genuine enthusiasm for IT and learning – this team will invest in your development.

Ready to apply?

We get it – your CV might not be totally up to date. Don’t worry. Just send over what you’ve got, or drop us a message with a few lines about your experience and interest in the role.

INDEP

Electromechanical Service Engineer

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Electromechanical Service Engineer
Location: Mobile role – UK-wide travel | Pay: c£20.00 per hour (DOE) + overtime
Company van + travel + tools + expenses

Looking for a hands-on engineering role that takes you beyond the workshop and into real-world, on-site technical work?


This is an exciting opportunity to join a growing team working on complex industrial kit across the UK – including conveyors, shredders, compactors and other heavy machinery.

You’ll be installing, servicing, fault-finding and repairing a wide range of electromechanical equipment. Every site is different, and you’ll be working alongside a respected team that values independence, professionalism and problem-solving skills.

This is not just another maintenance job – it’s a career path into a niche sector, where your experience will make a visible impact.

Pay & Perks:

  • c£20 per hour (flexible depending on background)

  • Time and a half paid after 39 hours (Mon-Sat), double time on Sundays

  • Company van, phone/tablet, credit card, fuel card provided

  • Tools, PPE, uniform and hotel stays covered

  • Full-time hours (42.5/week) + overtime available

  • Progression, development and industry-specific training

What you’ll be doing:

  • Carry out installation, maintenance and breakdown response on recycling & handling equipment

  • Diagnose and repair electrical, mechanical and hydraulic systems

  • Complete service reports and worksheets on mobile devices

  • Deliver occasional operator training and support

  • Travel nationally (some overnight stays – accommodation provided)

  • Participate in an on-call rota (1 in 5)

What you’ll need:

  • Solid hands-on experience as a field service, maintenance, or electromechanical engineer

  • Comfortable working with 3-phase systems, PLCs, hydraulics and motors

  • Level 3 Electrical qualification (ideally with 16th, 17th or 18th Edition)

  • A proactive, self-sufficient approach to engineering tasks

  • Full UK driving licence (essential)

  • Experience with recycling machinery (desirable, but not essential)


Interested? Apply now with your CV – or reach out for a confidential chat.

You don’t need to have recycling sector experience – if you’ve worked with heavy machinery or industrial equipment, we’d love to hear from you.

INDEP

Welder Fabricator

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Welder Fabricator

We are seeking a skilled and experienced Welder Fabricator to join our team in Coventry. The ideal candidate will have proven experience in both architectural metalwork and structural steelwork, demonstrating a high standard of craftsmanship and attention to detail. This role offers a competitive salary and opportunities for overtime.

Job Details

  • Position: Welder Fabricator
  • Location: Coventry
  • Salary: £16.00 – £17.00 per hour (dependent on experience)
  • Hours: 39 hours per week (full-time, Temp to perm)
  • Working Pattern:
    • Monday – Thursday: 6:30 AM – 3:30 PM or 7:00 AM – 4:00 PM
    • Friday: 6:30 AM – 11:00 AM or 7:00 AM – 11:30 AM (early finish Friday)
  • Overtime (OT):
    • During the week: x 1.3
    • Friday – Sunday: x 1.5
  • Benefits: Company pension scheme, potential for career development (specifics would need to be added by the employer, e.g., on-site parking, life insurance)

Key Responsibilities

  • Read and accurately interpret engineering drawings, blueprints, and project specifications to plan fabrication sequences.
  • Fabricate and assemble architectural metalwork and structural steel components to precise specifications and quality standards.
  • Perform high-quality welding using various techniques, primarily MIG and potentially TIG or Stick welding, depending on material requirements.
  • Use a range of hand tools, power tools, and fabrication equipment such as grinders, drills, guillotines, and press brakes.
  • Ensure all work meets relevant national and international standards and codes (e.g., BS EN ISO 9606-1, AWS, ASME IX).
  • Conduct routine inspections and quality checks of welds and finished products, identifying and rectifying any defects.
  • Operate overhead cranes and material handling equipment safely to move large components where necessary.
  • Maintain a clean, safe, and organised work area, adhering strictly to all health and safety guidelines and procedures.
  • Collaborate effectively with team members, supervisors, and other departments to ensure efficient project delivery.
  • Complete all required paperwork and documentation accurately, including time sheets and material lists for traceability.

Skills and Qualifications

  • Proven experience as a Welder Fabricator, with specific expertise in architectural metalwork and structural steelwork.
  • Proficiency in MIG welding is essential; competence in TIG and/or Stick welding is highly desirable.
  • Ability to read, interpret, and work accurately from complex engineering drawings and technical plans.
  • Relevant welding qualifications (e.g., Level 2 or Level 3 Diploma in Fabrication and Welding Engineering, or equivalent experience/certifications).
  • Strong attention to detail and a commitment to producing high-quality work.
  • Good mathematical skills for measurements and calculations.
  • Manual dexterity and physical stamina to perform the demands of the role.
  • Knowledge of health and safety procedures and the ability to work safely and responsibly.
  • CSCS Card is beneficial, especially for potential on-site work.

Quality Manager

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We are delighted to be working with a valued client in the manufacturing sector, recruiting a Quality Manager based in Huddersfield, West Yorkhsire, to play a key role in the continued growth of the business.

To be successful in this position, you will take responsibility and ownership for managing the Quality Management System and ensuring that processes and manufactured products fully comply with and exceed demanding customer expectations.

The key focus of the role will be to develop and implement ISO 9001:2015 and ISO 14001:2015 over the Group. There are some elements of a system which can be reviewed, or our client is willing for them to start from scratch.

Specific responsibilities:

  • Participate in senior management reviews, directly influencing the business plan and key performance indicators.
  • Continually evolve best working practices and procedures to deliver ISO9001 and ISO14001 excellence and certification.
  • Overall responsibility for the Quality and Procedure Manuals.
  • Mentor, develop and support the Quality Administrator.
  • Co-ordinate and support all QA and QC activities within the company and represent the UK at group level.
  • Manage all customer quality improvement initiatives.
  • Lead supplier quality assessments and improvement initiatives.
  • Responsible for production test & inspection activities and resources.
  • Co-ordinate environmental initiatives.
  • Champion root cause analysis and preventative actions.
  • Actively support New Product Development activities.

Personal skills:

To be successful, you will have previous experience in a similar, senior Quality position within a manufacturing environment. You will excel at delivering the highest levels of best working practices.

Additionally, you will be an outstanding leader with the ability to influence both direct reports and others within the business.

Excellent nenefits package

INDAC

Multi Skilled Engineer

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Multi-Skilled Maintenance Engineer

Major Recruitment are proudly working in partnership with a large UK based FMCG organissation in search for a Multi-Skilled Maintenance Engineer within their busy manufacturing facility. The role focuses on both proactive and reactive maintenance, ensuring machinery downtime is minimised while also contributing to ongoing improvements across the site, including machinery upgrades, hygiene standards, product quality, and overall performance.

Requirements:

  • Previous experience within FMCG or food production is desirable, but strong hands-on Electrical Engineering experience will also be considered

  • Strong knowledge of current UK electrical regulations

  • Experience working with industrial electrical systems (essential)

  • PLC diagnostic capability (no programming required)

  • Understanding of continuous improvement principles, tools, and techniques

  • Strong problem-solving skills with a methodical and accurate approach

  • Confident and clear communicator

  • Good understanding of customer requirements and the implications of equipment failure

  • Flexible, adaptable, and proactive attitude to tasks

  • Knowledge of Root Cause Analysis

  • Self-motivated with strong initiative and ownershi

  • Completed apprenticeship in a relevant Electrical and Mechanical engineering discipline

  • NVQ Level 3 / ONC / HNC or above in Electrical and Mechanical Engineering

Sales Administrator / Customer Service Adviser

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Customer Service Adviser / Sales Administrator – Armagh, Northern Ireland

Salary: £23,000 – £28,000 + excellent benefits + full training + free on-site parking

Hours: Full-time, permanent | Monday-Friday, 9am-5pm

About the Company

Join an established financial services firm specialising in investments, pensions and insurance products. This is a business where your personality, passion and potential truly matter. With a supportive culture, clear progression opportunities and a friendly team environment, it’s a place where you can build a long-term career in financial services.

The Role

As a Customer Service Adviser / Sales Administrator, you’ll be the first point of contact for clients, delivering outstanding service and helping them choose the financial products that best meet their needs. Reporting directly to senior management, you’ll play a key role in ensuring smooth day-to-day operations and excellent customer experiences.

Key Responsibilities:

  • Handle customer queries, quotes, and renewals with professionalism and care
  • Manage incoming calls regarding new policies, changes, and renewals
  • Book appointments and send out documentation promptly and accurately
  • Maintain tidy, accurate, and secure customer records in line with data protection
  • Support policy renewals and administrative tasks, ensuring deadlines are met
  • Provide general support to the team and adapt to new tasks as required

About You

We’re looking for someone who is:

  • Positive, proactive, and organised with strong time management skills
  • Tech-savvy with confident MS Office skills
  • Customer-focused, with excellent communication and relationship-building abilities
  • Detail-oriented, ensuring accuracy and high-quality output
  • Friendly and confident on the phone
  • A creative problem solver who enjoys contributing to team success

Background & Experience

Essential:

  • Minimum 1 year of customer service or administration experience
  • Educated to GCSE level (including Maths & English)
  • Strong computer skills (Microsoft Office, Outlook, internet)
  • Willing to undertake relevant customer service/insurance training
  • Happy to work in-office Monday-Friday (flexibility offered, but not hybrid)

Desirable:

  • Degree-qualified or working towards insurance qualifications (e.g., CII)
  • Previous admin/customer service experience in Insurance, Banking, or Finance

Don’t miss the chance to be part of something great – apply today and take the next step in your financial services career!

HOW TO APPLY: If you have the skills and experience to excel in this role, please apply here OR send your CV to: sarahrickard@major-recruitment.com OR call 07341545795

Ref: INDSR

Wood Machinist

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Major Recruitment are currently seeking a wood machinist for our prestigious client based in Halifax, West Yorkshire.

General Overview

  • To use specialist woodworking machinery as part of the manufacturing process in our clients workshop for point of sale and visual merchandise type based products.
  • To ensure that all work undertaken is completed with due regard for quality, productivity and safety.
  • To carry out the duties and responsibilities of the post at all times in compliance with the Company Procedures and Policies.
  • Supervisory Responsibilities- None
  • Qualifications-Relevant qualifications and experience applicable to the role and a minimum of 5 years within the industry.

Main Duties & Responsibilities

  • To use specialist woodworking machinery on secured works orders
  • Must be able to understand production schedules and technical/construction/assembly drawings.
  • Must have a clear understanding of raw materials including properties and applications.
  • Be able to demonstrate a clear understanding and usage of all woodworking machinery spindle moulders/panel saws etc.
  • Be fully aware of the type of cutters /blades required to suit the best application for the works in hand.
  • Work area must be kept clean & tidy & free of clutter
  • Ensuring that all work is performed in accordance with the requirements of Health and Safety and other relevant legislation and company guidelines.
  • To provide a service to clients and maintain a good customer relationship as a priority

General Duties

  • To adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems
  • To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post

Working Monday to Friday 8am to 4.30pm – workshop based

Excellent benefits package

INDAC